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search feature not working properly in BI launchpad

Former Member
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Hi Experts,

environment:-

We are using BOBI4.1 SP1 and we have clustered environment.Two clustered node are there.

in Platform search service application we made the master index location shared for both server.

issue:- when we are searching content in BI Launch pad (in search tab)correct result is not coming.

               while searching from server1 BI launchpad application is giving us different result compare to searching from Server2.

               even we have done rebuild index then also same scenario occurring.

Could you advice us to solve the issue?

Thanks & Regards,

Arpit Gupta

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
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What is the Level of Indexing set to?

If it is Full Content then search results will come up if any of the reports or instances has the term used to search in it, with Full Content all the contents from the objects get indexed not only Metadata.

Else, stop the APS search services and clean up the Workplace and Master index directories manually and rebuild the index.

Thanks,

Mayur

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Hi Arpit,

Is the master Index location on a shared drive?

It is recommended that in a clustered deployment, the master index location should be on a shared location.

You may want to rebuild the indexes again after having this done.

Check the following KBA -

1844013 - How to configure Platform Search Index location in clustered environment?

- Kamiya