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SAP Work Manager 6.2 Optional Components

Former Member
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Hi All

We are planning our future landscape for SAP Work Manager 6.2 installation.

We want to clarify the scenarios, their availability and their requirements

We would like to have three scenarios:

1. Base SAP Work Manager 6.2 with LAM

2. Crew Management

3. SAP Customer Service

From Installation Guide we have this note:

There are different deployment executable files for Work Manager:
Work Manager base
Work Manager with meter management
Work Manager with customer service

Once installed, the following Work Manager and component combinations are supported:
 Base Work Manager
 Base Work Manager + linear asset management (LAM)
 Base Work Manager + customer service
 Base Work Manager + customer service + LAM (SAP Note 1936034 says that Linear Asset Management (LAM) is not supported by SAP Customer Service 2.1 application.)
 Base Work Manager + customer service + crew management
 Base Work Manager + meter management
 Base Work Manager + meter management + crew management

In order to mirror your current installation, it seems like only these component combinations are supported:

1. Base Work Manager + linear asset management (LAM)

OR

2. Base Work Manager + customer service + crew management

OR

3. Base Work Manager + customer service 2.1

We will need an understanding from you if the component installations are easily reversible / activate / disabled in the alternative scenarios.Could someone help with these doubts?

Many thanks in advanced

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Answers (1)

Answers (1)

i834235
Product and Topic Expert
Product and Topic Expert
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Felix,

Look at this  blog for various deployment options.

http://scn.sap.com/community/mobile/blog/2014/12/04/work-manager-62

Only one deployment scenario can be used for one  Work Manager application but  if your requirement is to have all deployment scenarios available at the same  time then why not create and deploy as  3 different application on SMP server ?

In order to use to use LAM  you need to activate LOG_EAM_LINEAR_1 switch, which i think  can't be reversed - you need to check this with your SAP Basis team.  

On SAP side there are  no issues in activating all the BC sets whether you use deployment scenario or not.  Crew Management doesn't have any BC set to activate.

I hope your doubt is clarified.

Thanks

Manju SAP RIG