SAP Business One for HANA 9.1 PL05 - FIORI and PERVASIVE NOT WORKING

[former_member230865]

Hi Experts,

I have installed SAP Business One for HANA 9.1 PL05 without any errors but when i tried to login on it, SAP Fiori Cockpit and Pervasive is not working. Please see screenshots below.

TIA.

[former_member230865 · Accepted solution]

Hi Guys,

Here's the reply from sap support but still the issue is not solve and still waiting for their updates.

Hi, Norman

It looks like a networking issue.

Could you please take the following diagnostic steps again the problematic machine?

Below is the typical way to troubleshoot connection issue to b1i/b1a/xapp servers for 9.1

1. Open <b1 install path>\conf\b1-log4net.xml

2. Change <level value="INFO"/> to <level value="ALL"/>, save and exit

3. Login b1 client

4. Open log file %AppData%\SAP\BusinessOne\Logs\client.log to find error messages if any

5. Openfiddler

6. Perform some actions, (e.g. open dashboard, b1i package form#)

7. Observe the session records captured by fiddler, compare them with the one in log file

PS:

1. make sure the XS engine works well. check https://<xs server name/ip address>:<port>/sap/sbo/docs/

2. make sure the machine you are running b1 client can connect to the XS engine server (e.g. ping <xs server name/ip address> works fine)

3. make sure the XApp entry is correctly recorded in SLD (e.g. https://<sld:40000>/ControlCenter/) .

Regards

[jbrotto · Accepted solution]

I saw that PL 6 is coming out soon and it might fix you problem.

[oscar_pena · Accepted solution]

Hello, Norman

I have exactly the same problem.

Fiori and pervasive were working well, but unexpectedly stopped working.

SAP main menu is not displayed and Pervasive Analytics not working.

No solution observed in the notes of "PL6".

[former_member230865 · Accepted solution]

Hi Oscar,

This issue was resolved already. Sap support helped me out.

Sent me pm, i'LL help you..:D

Regards

[oscar_pena · Accepted solution]

Hello Norman,

My email : oscar.pena@celeritech.biz

Thanks for any help you can give me.

I can't sent pm.

Regards,

[former_member230865 · Accepted solution]

HI Sir Oscar,

Please see intructions provided by SAP Support to fix my prob re SAP FIORI COCKPIT.

Hope this will help you also.

Plesae fix it by redeploying the XApp package according to the following steps,

1. ssh to the HANA server
2. su - <hdbuser>
3. export REGI_HOST=localhost:3<hana_inst_num>15
4. export REGI_USER=SYSTEM
5. export REGI_PASSWD=<password>
6. regi import /{path}/{to}/SAPBusinessOne/Common/support/xapps/SBO_XAPP.tgz
7. Removed the duplicate servers in SLD
8. Changed the URL of app framework from using hostname to using IP.
9. Go to this URL (https://<hanaserver>:4300/sap/sbo/docs/) and click sample code. Fill-up the needed credentials then login
10. To test the cockpit functionality from browser is: https://<hana_ip>:43<hana_inst_num>/sap/sbo/portal/?site=/sap/sbo/cockpit/

Regards,

Norman

[Former Member · Accepted solution]

Hi Norman,

the <hana_inst_num> is the Installation Number  corret !?

because i put my Installation Number and i have this error "-sh: syntax errror near enexpected token '....' "

Regards,

Cláudio Pedras

[former_member230865 · Accepted solution]

Hi Claudio,

It's instance number not installation (e.g localhost:30015) if your db instance number is 00.

[Former Member · Accepted solution]

Hi Norman,

it's work in the https://hanaserver:4300/sap/sbo/cockpit/

but in the SAP i continue with the same problem,

i don't have fiori and dashboard working,

Regards,

Cláudio Pedras

[oscar_pena · Accepted solution]

Norman : Thanks, it worked.

[Former Member · Accepted solution]

Hi Oscar

How did you solve this problem? we have the same issue. No menu in fiori ...

regards

[former_member230865 · Accepted solution]

You're welcome Oscar. Glad the solutions i've shared solved your problem too.

[Former Member · Accepted solution]

Hi Norman.

can you share axactly how to solve this issue on Fiori? i dont have the menu displayed. o dont see also the dashboards. i use the manager with all authorization... etc.

i have PL 5 for HANA

thanks in advanced

regards

[Former Member · Accepted solution]

Hi,

I get an error on step 6:

regi: command not found...

[Former Member]

Hi Norman,

I make the redeploy, The Fiori flower appears loading but it stays loading without finishing, any idea?

Regards

David

[fulopl]

Just upgrade the system from PL05.

[Former Member]

Hi colleagues!

We have another type of issue with pervasive analitics.
When user works in russian localisation: In the main PA cockpit, created (and system) dashboards (and advanced dashboards) are not visible. But at window where you check it to add to the main screen they are exist. Thus if you want to modify existing dashboard you have to create new.. so sad.
We`d found the only one solution - to change B1 language from russian to UK

We use B1 v.9.1 PL 07 64bit client on HANA w/russian loc.

Some related pics:

With interface on russian:

And English version:

[AshwinKatkar]

Hi Anggy,

Did you initialized the company from Enablement. If you didn't go to SAP Control Center--> Services--> Enablement.

And Initialize the company on which you want to start the Pervasive Analysis.

Regards,

Ashwin

[Former Member]

Hi,

I want to access fiori cockpit via web, IE 10, why it say it doens't authorized ?
what permission should I give to SYSTEM user ?

on the SBO side, fiori cockpit can run smoothly, and YES, I've initialized the company

[AshwinKatkar]

Hi Norman,

I am also facing same issue and trying to follow instructions you have given. Following are the commands which i have used by ssh.

login as: root

Using keyboard-interactive authentication.

Password:

Last login: Sun Aug 16 18:22:06 2015 from localhost

gisserver:~ # su dmoadm

gisserver:/root> export REGI_HOST=localhost:30115

gisserver:/root> export REGI_USER=SYSTEM

gisserver:/root> export REGI_PASSWD=

gisserver:/root> regi import /opt/sap/SAPBusinessOne/Common/support/xapps/SBO_XAPP.tgz

sh: regi: command not found

Can you please tell me where i am doing wrong

[fulopl]

Hi Ashwin,

I had the same issue. Upgrade PL05 to PL08 resolved the issue.

I trust this helps.

Rgds,

Laszlo

[AshwinKatkar]

Thank you Laszlo. I will try that.

Regards,

Ashwin

[former_member210317]

Yes, with 9.1 PL 8, the cockpit inside SBO is working, but when I try the cockpit from URL, it only shows flower... why is that ?

[fulopl]

Hi Anggy,

Your browser shows a certificate error. That might be the reason.

Rgds,

Laszlo

[former_member289049]

Hi all,

I did a clean install of SAP HANA directly on the physical server FJ-TX300 S7 with 64 GB RAM with the latest version of the operating system SUSE Linux Enterprise Server 11 SP3 3.0.101-0.35-default (c36987d) x86_64 GNU / Linux released from FJ Germany.

HANA DB version 1.00.85.03.400544 (NewDB100_REL) SAP HANA Studio Version 2.0.15 SAP HANA Client version 9.1 (9.10.150) PL: 05 (32-bit) database / company demo coming from the standard.

the log file in the path / usr / sap / NDB / HDB00 / hanab1h / trace / indexserver_hanab1h.30003.002.trc It has the following content:

--------------------

[27074]{-1}[-1/-1] 2015-05-19 10:00:15.341828 i TraceContext     TraceContext.cpp(00721) : UserName=, ApplicationUserName=SYSTEM, ApplicationName=sap.sbo.cockpit, ApplicationSource=/sap/sbo/cockpit/favicon.ico

[27074]{-1}[-1/-1] 2015-05-19 10:00:15.341823 e xsa:sap.sbo.cock sap.sbo.cockpit.bc.common:logger.xsjslib(00056) : common.dispatch      Outgoing error -> /sap/sbo/cockpit/favicon.ico

        Error: Unknown uri: $.root is not included.

--------------------

attached some screenshots to see what I see on the screen:

- when I start the client SAP cockpits flowers are not displayed and remains loading;

- I tried to access the cockpit via browser but returns the error above and do not load the cockpit.

[fulopl]

Hi Alessio,

how did you resolved the problem? I run into the same issue with 9.1 PL05.

In advance thanks for the help.

Laszlo

[former_member289049]

Hi Laszio,

I have update only the Server Tools to 9.1 PL06, restart the Hana server and work correctly.

Have a nice day and holiday

Alessio Maggi

[fulopl]

Hi Alessio,

Thank you.

I upgraded the system and now it works. Somewhere I read the Fiori UI in 9.1 PL05 doesn't like the latest - v 85.3 at the moment - HANA DB. Thanks again for the quick reply.

Have a nice day too.

Laszlo

[Former Member]

Hi All,

I m also facing the same issue but for Fiori-Style Cockpit.

Errors or warnings found in the "Fiori-Style Cockpit" module; use the following message when contacting your system administrator:Uncaught TypeError: Cannot call method 'removeAllNodes' of undefined,https://192.168.1.2:4300/sap/sbo/cockpit/index.html,1,

Have you got any reply from SAP.

Regards

Karunakaran P.

[former_member230865]

None yet.Haven't receive any updates from sap support as of now.

[former_member230865]

Hi Guys,

Thank you for all your inputs, this issue has been forwarded to SAP Support and being investigated by their development teams.

Thank you.

Norman

[kothandaraman_nagarajan]

Hi,

Thanks for feedback. Please share solution from SAP.

Thanks & Regards,

Nagarajan

[thiago]

Hi Norman,

To use functions provided by SAP Business One analytics powered by SAP HANA in your SAP Business One companies (for example, enterprise search, SAP HANA models, real-time dashboards, interactive analysis, and SAP Crystal Reports), you need to initialize or update company databases in the Administration Console

If you haven't done it so:

1 - In a web browser, navigate to the following URL:

https://<Server_Address>:<Port>/Enablement

2 - In the logon page, enter the site user name (B1SiteUser) and password, and choose the Log On button. The Administration Console homepage appears.

3 - Click on Companies (left side menu)

4 - Select the company on the main frame

5 - Click on Initialize.

For further details, please check chapter 7.3 of SAP Business One Administrator’s Guide, version for SAP HANA.

Regards,

Thiago.

[Former Member]

Hi,

Do you have the Pro license? Have you installed the HANA client on Windows?

Best

[former_member230865]

Hi San Xu,

Yes, pro license was assigned to manager account.

Regards

[former_member230865]

I've already checked the authorization for manager account and i was given a full authorization on all modules.

[Former Member]

Hi Norman,

Have you tried installing SAP B1 Analytics?

Regards

JP

[former_member230865]

Hi Sir JP,

Nope. Do i still need to install analytics?I am using SAP B1 for HANA already.

Thanks

[Former Member]

Hi Norman,

That depends. When you install SAP B1 Server components, is Analytical Features ticked? although it is ticked as default just want to make sure. or if the database has been initialized.

Regards

JP

[former_member184146]

Hi

Check You have authorizations for the query manager. To grant authorizations for the query manager to users, from the SAP Business One, version for SAP HANA Main Menu, choose Administration → System Initialization → Authorizations → General Authorizations. In the Authorizations window, select the user for whom you want to set authorizations, and select Full Authorization in Query Manager under Reports.

--Manish

[former_member230865]

Hi Manish,

I've already checked the authorization for manager account and i was given a full authorization on all modules.

[kothandaraman_nagarajan]

Hi,

Please check SAP note:

2082379 - Authorization update for pervasive analytics and its
contents

Thanks & Regards,

Nagarajan

[former_member230865]

Hi Nagarajan,

I've already checked the authorization for manager account and i was given a full authorization on all modules.

[kothandaraman_nagarajan]

Not sure, its due to below SAP note:

2124394 - SAP Business One crashes if the Count Widget name contains
'{' or '}'.