SAP Training: SM100 SAP Solution Manager Operations

[Former Member]

Hello,

Did any one of you attend the SAP SM100 SAP Solution Manager Operations training?

If so, have they trained you in detail of configuring the Service Desk & Change Request Management????

Thank you,

Nikee

[Former Member]

Hey Nikee,

I'll be taking this class in 2 weeks. Have you heard any more information about it?

See you later

Nick

[Former Member]

Hey Nikee,

The following course deals with incident request and Change request management. I think this will cover Configuring Service desk and Change request management.

USMF50 / USMF55.

The duration of the course is around 5 days.

This course are only offered in selected countries..

India, pak, China, Singapore..

Check out whether its available in your country..

Reward points for usefull answer..

[Former Member]

Hello All,

My question was, are they going to show how to configure the CHARM and Service Desk in the SM100 training?????

FYI - unless you attended the class, you cannot answer to this question.

Thank you,

Nikee

[Former Member]

Hey Nikee,

I am going to attend these courses this week..

Will let you know by next week.

[Former Member]

Hello Suzzane,

I will wait for your response.

In the mean time, if you wpuld like to share the class information, please send me a mail @ Srinikesh@Yahoo.com.

Thank you,

Nikee

[DoloresCorrea]

Hello Nikee,

The answer is NO, the agenda of SM100 course is:

- Overview

- SAP Solution Manager 4.0 Overview

- Installation & Technical Configuration

- Setting up Solution Landscapes

- Administrative Tasks

- System Monitoring

- Service Level Reporting

- Additional Reporting Functionalities

- Solution Manager Diagnostics

Sorry for that,

Dolores

[Former Member]

According to the course description beneath 'Content' those topics are on the agenda.

http://www50.sap.com/useducation/curriculum/course.asp?cid=60210662

[raguraman_c]

Hi,

What are you looking for? IF you have any specific quesries, feel free to revert back.

--Ragu