QM WORKFLOW NOTIFICATIONS

[Former Member]

Hello,

I’m using WF WS92000009, to trigger emails for notification task, and I’m facing some issues regarding the email send.

When task is added to notification, the event trigger an email to user task processor.

The SAP users for task processors are defined in partners data tab.

For this situation was expected that WF trigger an email to user defined, but the workflow is sending emails to  other random users too, that have never been associated to the notification (they didn’t create or did modifications the notification).

Do you have any idea how it is possible to control this?

Thanks.

Best Regards,

[busyaban7 · Accepted solution]

Hi Carla,

Please note that Task Processer [VU User Responsible] and the Partners available under "Partner" tab both calls the same Partner determination profile. But both are serving different purpose.

Under Partner section (Partner Tab) you can add global data for any partner available within the partner determination procedure, whereas, the task processor partner is a specific entity responsible for only one task. Means Each task can have a separate partner for example user ID processing the tasks, but at header level VU user may be a separate person altogether. So, please do not get confused with these two entities though they may look same.

Now coming to your reposted issue that emails through workflow is getting send to different users, we will have very limited clue here and the right person should be the technical tem to help you. Sorry for the inconvenience.

Thanks,

Arijit