Error SAP auto-update to windows 7 64bits

[Former Member]

Hi

I am using SAp 7.30 patch 11 with instalation server 9.0.59.0

When I tried install this release in windows 7 32bits / windows 8 32bits it is working well.

BUT when i tried install in windows 7 64bits and windows 8 64bits the insttalation screen disappear.

I build a new single file without Automatic workstation update and it is working well for 64bits. I think that the problem is AWUS to 64bits windows.

I need install it in 64bits environments. please, can help me?

log erro message:

11:54:34 NwSapsAtlC  1

|-----SAP JNet -- Hidden! --

11:54:34 NwSapsEngn  1   Complete Component Collection: 150 Components

11:54:34 NwSapsEngn  1E  Component '{41D37BB1-B482-41BC-A1A4-B3662A55A021}' required on server has definition missing Error message: The data is invalid. Error code 0x0000000d (13).

11:54:34 NwSapSetup  1   Engine execution failure.

11:54:34 NwSapsEngn  1   Engine: Shutting Down Installer

11:54:34 NwSapsEngn  1   Engine: flushing memory

11:54:34 NwSapsAtlC  1   UI-Manager: Flushing memory and resources

11:54:34 NwSapsEngn  1   Engine: flushing memory

11:54:34 NwSapsEngn  1   This Engine Instance lasted 53.868 seconds

11:54:34 NwSapsAtlC  1   UI Manager deleted

11:54:34 NwSapsEngn  1   DM Deleted

11:54:34 NwSapsAtlC  1   DE Deleted

11:54:34 NwSapsAtlC  1   StringTable released

11:54:34 NwSapsEngn  1   Engine Deleted

11:54:34 NwSapsEngn  1   EngineContext released

11:54:34 NwSapsAtlC  1   StringTable released

11:54:34 NwSapsEngn  1   SapSetup Workstation Engine Library Unloaded

11:54:34 NwSapSetup  1   ------------------------------------------------------------

11:54:34 NwSapSetup  1   Return-Code: 48

11:54:34 NwSapSetup  1   ------------------------------------------------------------

11:54:34 NwSapSetUI  1   SapSetup UI Library Unloaded

11:54:34 NwSapsAtlC  1   SapSetup ATL Common Library Unloaded

[hkonnerth]

Hi,

I had the same problem with SAPGUI 7.40 Patch 3 and SAPSetup 9.0.62.0.

I patched the installation server with SAPSetup 9.0.65.0 and it worked.

Edit 11.08.2015:

Sorry, it didn't work, I could still reproduce the problem.

Then I copied my installation server to a share on the same server using the command "\\InstallationServerShare\Setup\NwCreateInstServer.exe /Dest=<ReplicationPath> /Nodlg" and installed the SAPGUI from this copied share - and this worked really.

and here are the differences in the NwSapSetup.logs:

NwSapSetup.log from the original Share (Return-Code 48):

07:56:23 NwSapsAtlC  1   Server Database: \\InstallationServerShare\Setup\SapWusShared.xml added to list

07:56:23 NwSapsAtlC  1   Going to wait for access to XML files at C:\Program Files (x86)\SAP\SAPsetup\Setup

07:56:23 NwSapsAtlC  1   Access to XML files granted to C:\Program Files (x86)\SAP\SAPsetup\Setup

07:56:23 NwSapsAtlC  1W  Server Path C:\Program Files (x86)\SAP\SAPsetup\Setup could not be found: Error message: Das System kann die angegebene Datei nicht finden. Error code 0x00000002 (2).

07:56:23 NwSapsAtlC  1   Reboot Manager: Evaluated the position of SAPSetup's OnReboot Installation Service as:

                                      Folder 'C:\Program Files (x86)\SAP\SapSetup\OnRebootSvc'

                                      Service File Path: 'C:\Program Files (x86)\SAP\SapSetup\OnRebootSvc\NWSAPSetupOnRebootInstSvc.exe'

07:56:23 NwSapsAtlC  1   Reading OnReboot Install Service Configuration from 'C:\Program Files (x86)\SAP\SapSetup\OnRebootSvc'

07:56:23 NwSapsAtlC  1   Loaded 0 reboot action records, 0 command(s) to execute on-start, 0 file(s) to delete, 0 file(s) to copy, 0 assembly name(s) and 0 command(s) to execute at end

07:56:23 NwSapsEngn  1   Installer Engine initialized successfully

07:56:23 NwSapsEngn  1   Engine: LoadDocuments

07:56:23 NwSapsEngn  1   Workstation Databases to be loaded: 0

07:56:23 NwSapsEngn  1   Server Databases to be loaded: 75

07:56:23 NwSapsAtlC  1   Going to wait for access to XML files at C:\Program Files (x86)\SAP\SAPsetup\Setup

07:56:23 NwSapsAtlC  1   Access to XML files granted to C:\Program Files (x86)\SAP\SAPsetup\Setup

07:56:23 NwSapsAtlC  1   Opening XML document '\\InstallationServerShare\Setup\SapAaoLocale.xml' (MS XML 3.0 SAX)

NwSapSetup.log from the copied Share (Return-Code 0):

07:50:29 NwSapsAtlC  1   Server Database: \\InstallationServerShareCOPY\Setup\SapWusShared.xml added to list

07:50:29 NwSapsAtlC  1   Going to wait for access to XML files at C:\Program Files (x86)\SAP\SAPsetup\Setup

07:50:29 NwSapsAtlC  1   Access to XML files granted to C:\Program Files (x86)\SAP\SAPsetup\Setup

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapAaoLocale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapEngineeringClientViewer7.0Locale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapGUINWBCLocale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapKwLocale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapNWBC50Locale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapPackageWksta.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapSetupLocale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapSetupWksta.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapSrxLocale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapVC10RtWksta.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapWkstaSetup.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapWkstaVars.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapWusLocale.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapWUSWksta.xml added to list

07:50:29 NwSapsAtlC  1   Workstation Database: C:\Program Files (x86)\SAP\SAPsetup\Setup\SapWUSWkstaUI.xml added to list

07:50:29 NwSapsAtlC  1   Reboot Manager: Evaluated the position of SAPSetup's OnReboot Installation Service as:

                                      Folder 'C:\Program Files (x86)\SAP\SapSetup\OnRebootSvc'

                                      Service File Path: 'C:\Program Files (x86)\SAP\SapSetup\OnRebootSvc\NWSAPSetupOnRebootInstSvc.exe'

07:50:29 NwSapsAtlC  1   Reading OnReboot Install Service Configuration from 'C:\Program Files (x86)\SAP\SapSetup\OnRebootSvc'

07:50:29 NwSapsAtlC  1   Loaded 0 reboot action records, 0 command(s) to execute on-start, 0 file(s) to delete, 0 file(s) to copy, 0 assembly name(s) and 0 command(s) to execute at end

07:50:29 NwSapsEngn  1   Installer Engine initialized successfully

07:50:29 NwSapsEngn  1   Engine: LoadDocuments

07:50:29 NwSapsEngn  1   Workstation Databases to be loaded: 15

07:50:29 NwSapsEngn  1   Server Databases to be loaded: 74

07:50:29 NwSapsAtlC  1   Going to wait for access to XML files at C:\Program Files (x86)\SAP\SAPsetup\Setup

07:50:29 NwSapsAtlC  1   Access to XML files granted to C:\Program Files (x86)\SAP\SAPsetup\Setup

07:50:29 NwSapsAtlC  1   Opening XML document 'C:\Program Files (x86)\SAP\SAPsetup\Setup\SapAaoLocale.xml' (MS XML 3.0 SAX)

Best regards,

Helmut