ZMCR & YMCR both TR Type should appear in pop-up while creating RfC

[former_member194023]

Hello ChaRM Experts

I have created ZMCR and did all customization in this ZMCR. Because of another retirement and workflow, I had created new TR type YMCR.

Now the issue is that I am not able see ZMCR in pop-up when I click on Create Request for Change. Its only showing YMCR and SMCR. Before YMCR created it was showing ZMCR and SMCR.

I added those transaction type in roles as well. But still ZMCR is not showing. Please let me know if you required any further details.

Please let me know what could be reason.

Thanks & Regards,

Nilkanth.

[patelyogesh]

Hello,

I have seen this in past and this is because of SAP role assignment to user.

Hope this helps ...

Thanks

Yogesh

[Former Member]

Hello Nilkanth,

Go Define Transaction Types in SPRO. Go to transaction ZMCR and navigate to Channel. Check of the Webclient UI is filled in.

Regards,

Richard Veldhuis

[Frank711]

Hello,

add in your ZSAP_SOCM_REQUESTOR role the authorization object CRM_ORD_LP or maintain it for ZMCR if it is still assigned.

Regards

Frank

[Former Member]

Dear, were you able to find a solution ?

I too have created a new tr.type and not able to see it in the popup.

[prakhar_saxena]

Hi

you need to have both values maintained in DN0_cust04 transaction.

Also make sure you have authorization for both transaction type.

Thanks

Prakhar

[former_member194023]

Hello Prakhar,

Thanks for your reply.

Yes both are in DNO_CUST04 and also I have added in ZSAP_SOCM_REQUESTOR roles in Authorization object CRM_ORD_PR and B_USERSTAT.

Its directly creating YMCR, not coming popup to choose either one from ZMCR/YMCR.

Thanks & Regards,

Nilkanth.

[VJain]

Hi Nikanth,

Try parameter

CHARM_ADD    ZMCR

In DNO_CUST04.

Thanks

Vikram

[former_member194023]

Hi Vikram,

Thanks for your respond on this.

I have tried it and checked, but still its not appearing in pop-up.

Thanks & Regards,

Nilkanth.

[rishav54]

Hi,

in SPRO->SAP Solution manager->Capabilities->Change control Management->Transactions-> Check both ZMCR and YMCR.  Check Inactive flag for ZMCR.

Thanks

Rishav

[artemzhegalin]

Hi.

Have you added ZMCR in DNO_CUST04?

BR,

Artem

[former_member194023]

Hi Artem,

Thank you for your time and respond on this issue.

Yes I have added in DNO_CUST04 also, but still its not working.

CHANGE_REQUEST_NEW 1 ZMCR

CHANGE_REQUEST_NEW 2 YMCR

Thanks & Regards,

Nilkanth.