Crystal Reports 2013 Crash - Multiple Tables

[Former Member]

I've tried about everything i can find to sort out my issue but don't seem to be getting anywhere.

We have a evaluation copy of SAP CR 2013 SP5 - When trying to select more than one table it will crash with no error.

The event log shows;

Faulting application name: crw32.exe, version: 14.1.5.1501, time stamp: 0x54616206

Faulting module name: MFC80U.DLL, version: 8.0.50727.6195, time stamp: 0x4dcdece0

Exception code: 0xc0000005

Fault offset: 0x0005ac0d

Faulting process id: 0x568

Faulting application start time: 0x01d0420d365c67b0

Faulting application path: C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crw32.exe

Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_cbf5e994470a1a8f\MFC80U.DLL

Report Id: 83081234-ae00-11e4-b1bd-901b0e29dda0

Anyone have any ideas or similar experience?

I would really love to get this working before the evaluation ends so i can convince my board to make the purchase.

[abhilash_kumar]

Hi Scott,

What database are you reporting against?

What database driver do you use to connect to that said database?

And how - ODBC, OLEDB, Native?

-Abhilash

[Former Member]

OLE DB (ADO)

[former_member183750]

Hi Scott

The error points to the MS VC++ runtime possibly not playing nice here. I'd like you to uninstall CR. Then do a repair of the VC++ runtime:

or download the runtime from following link and try to install that.:

Download Microsoft Visual C++ 2005 Redistributable Package (x86) from Official Microsoft Download Ce...

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member]

Thanks Ludek but that doesn't seem to have done the trick. Still having the same issue.

Thanks for the help however.

[former_member183750]

Hi Scott

Very, very strange...

Can you please try to now do a repair on the db Client?

Umm, I'm not 100% sure if you are trying OLD DB or ODBC (in the post from Feb. 6, there is a note re. OLE DB, but the screenshot is ODBC - perhaps just for illustration purposes(?)). Nevertheless, can you try ODBC, if you're going OLE DB and vice versa?

E.g.; do you have the issue using both ODBC and OLE DB?

- Ludek

[Former Member]

Hi again Ludek,

I've tried a combination of things but still no joy.

I can access my database just fine in Qlik Sense, im wondering if its a software issue.

Thanks again.

[former_member183750]

Hi Scott

I'd like to try to connect to the database using a utility called  SQLCON

Also, can you connect to the db using a UDL?

Finally, in CR, have a look at this screen:

Enable only Tables, then try to connect to the database.

- Ludek