Solution Manager SLD down

[Former Member]

Good day

We are trying to upgrade one of our systems, and for this need to use MOPZ and generate the stack.xml file.

I'm unable to update the LMDB with the latest remote system information

Im unable to access

http://<server-name>:8000

http://<server-name>:50000

both these give blank screens

I've check the following items;

JAVA

ABAP

When running SLDCHECK transaction:

ICM configuration and log files:

Following errors show up in ICM trace file:

LOG FILE:

[Thr 4616] Address

Offset  REQUEST:

[Thr 4616] ------------------------------------------------------------------------

[Thr 4616] 0000000007A55598  000000  deadbeef 00000001 0a640038 00000001 |.........d.8....|

[Thr 4616] 0000000007A555A8  000016  00000007 00001ae2 000000a5 00010600 |................|

[Thr 4616] 0000000007A555B8  000032  00000000 deadbeef 50494e47 202f736c |........PING /sl|

[Thr 4616] 0000000007A555C8  000048  642f6473 20485454 502f312e 310d0a68 |d/ds HTTP/1.1..h|

[Thr 4616] 0000000007A555D8  000064  6f73743a 206e6d62 2d736f6c 6d616e2e |ost: nmb-solman.|

[Thr 4616] 0000000007A555E8  000080  70656369 74792e63 6f2e7a61 3a383030 |pecity.co.za:800|

[Thr 4616] 0000000007A555F8  000096  300d0a75 7365722d 6167656e 743a2053 |0..user-agent: S|

[Thr 4616] 0000000007A55608  000112  41502048 54545020 434c4945 4e542f36 |AP HTTP CLIENT/6|

[Thr 4616] 0000000007A55618  000128  2e34300d 0a617574 686f7269 7a617469 |.40..authorizati|

[Thr 4616] 0000000007A55628  000144  6f6e3a20 42617369 6320616a 4a6c5a56 |on: Basic ajJlZV|

[Thr 4616] 0000000007A55638  000160  39685a47 3170626a 70755a57 787a6232 |9hZG1pbjpuZWxzb2|

[Thr 4616] 0000000007A55648  000176  34354d67 3d3d0d0a 636f6e74 656e742d |45Mg==..content-|

[Thr 4616] 0000000007A55658  000192  6c656e67 74683a20 300d0a0d 0a

|length: 0....   |

[Thr 4616] ------------------------------------------------------------------------

[Thr 4616] *** ERROR => HttpPlugInHandleNetData: HttpParseRequestHeader failed (rc=701) [http_plg.c   2280]

[Thr 5724] *** ERROR => HttpJ2EEParseResponse: illegal header [http_j2ee.c  1357]

[Thr 5724] *** ERROR => Protocol error {00071ae2} [http_j2ee.c 1364]

[Thr 5724] *** ERROR => HttpSrvHdlResponse: Error return: 701 [http_plg.c   5536]

[Thr 5724] *** ERROR => IcmHandleNetWrite(id=7/6882): HandleServData failed (rc=701) [icxxthrio.c  1854]

Due to this, we're unable to update satellite system stack levels in MOPZ, and this inturn makes it difficult to continue the upgrade of systems.

[Former Member · Accepted solution]

Hello Yogesh,

Can you please check your  ABAP "work" folder and JAVA log directory to see whether your jlaunch processes are running?

locations are:

/usr/sap/<SAPSID>/<instance_name>/work

/usr/sap/<SAPSID>\<instance_name>/j2ee/cluster/server<n>/log

The startup sequence of a dual stack system should be:

1.database (strdbs.cmd)in abap stack and java stack

2.message service in java stack - SCS

3.enque service in java stack

4.message service in abap stack - ASCS

5.icm in abap stack

6.dispatcher in abap stack

7.the ABAP dispatcher starts JControl, Dispatcher starts ICM

8.JControl starts all J2EE processes by JLaunch

9.The ABAP dispatcher passes its PID to JControl and JControl passes its PID to the JLaunch processes. If the ABAP dispatcher  terminates, JControl detects this and terminates also

10.finally the ABAP work processes comes to wait status

I expect that something is step 8 goes wrong, which results in a blank screen when you open the JAVA webpage.

[Former Member · Accepted solution]

Good day Wouter

I've had a look, and it seems like the JAVA process starts up. I've checked some more logs and found the following issues:

dev_icm :

[Thr 11812] Tue Feb 10 11:28:15 2015

[Thr 11812] *** ERROR => NULL bytes in HTTP request {0000001d} [http_plg.c 6137]

[Thr 11812] CONNECTION (id=0/29):

    used: 1, type: default, role: Server(1), stateful: 0

[Thr 11812] *** ERROR => HttpPlugInHandleNetData: HttpParseRequestHeader failed (rc=701) [http_plg.c   2280]

[Thr 11512] *** ERROR => HttpJ2EEParseResponse: illegal header [http_j2ee.c  1357]

[Thr 11512] *** ERROR => Protocol error {0001001c} [http_j2ee.c 1364]

[Thr 11512] *** ERROR => HttpSrvHdlResponse: Error return: 701 [http_plg.c   5536]

[Thr 11512] *** ERROR => IcmHandleNetWrite(id=1/28): HandleServData failed (rc=701) [icxxthrio.c  1854]

[Thr 11836] *** ERROR => NULL bytes in HTTP request {0000001f} [http_plg.c 6137]

[Thr 11836] CONNECTION (id=0/31):

DEV_JCONTROL

[Thr 6156] Tue Feb 10 11:21:12 2015

[Thr 6156] *** ERROR => invalid return code of process [bootstrap] (exitcode = 66) [jstartxx.c   1647]

[Thr 6156] JControlExecuteBootstrap: error executing bootstrap node [bootstrap] (rc = 66)

[Thr 6156] JStartupICheckFrameworkPackage: can't find framework package C:\usr\sap\NS2\DVEBMGS00\exe\jvmx.jar

Jvm_bootstrap

<NO ERRORS>

dev_icm_sec_31

***********************************************************************************

******                              SECURITY WARNING                         ******

***********************************************************************************

Tue Feb 10 11:43:15 2015

Error: Protocol error (-21), NULL bytes in HTTP request [http_plg.c 6137]

***********************************************************************************

I can access the SLD on port 50001:

Although the LMDB is still not working as it should. It also seems weird to me as the SLD wasn't configured to run on HTTPS, but I can access it there.

[Former Member · Accepted solution]

[Thr 11812] *** ERROR => HttpPlugInHandleNetData: HttpParseRequestHeader failed (rc=701) [http_plg.c   2280]

As mentioned in below note please check the installed kernel.

1932868 - HTTP parsing error when Content-Type longer than 256 bytes

[Former Member · Accepted solution]

Hi Sunil

I've updated the Kernel to level 700. But the error still remains.

[Former Member]

Hi, can you run trns SLDAPICUST?

Ensure you highlight the line and perfom the test, what does this show? Is it set up as expected?

[Former Member]

Good day Andrew

See below for t-code: SLDAPICUST

[Former Member]

Is the ping service activated in SICF in the satellite system?

tns SICF > Execute > /default_host/sap/bc/ping

[Former Member]

Can you logon to http://nmb-solman:50001/sld with user and password as maintained in txn SLDAPICUST? More likely your port number is wrong (usually it would be 5$$00 where $$ - instance number).

[VJain]

Hi Yogesh,,

Please check:

http://scn.sap.com/docs/DOC-43932

and note: 971249

Thanks

Vikram