Credit Management Issue
I am facing a issue in credit management that system implemented at 2000. But they were not implement credit management that time.
Recently they implemented credit management and activated automatic credit check. Now creating issue for some customer due to open sales order and open delivery it is appearing in the FD32 sales value field. This open item period is 2003 and 2004.
Client not accept reverse the material document because period is closed. They wand to remove the open item value from FD32 sales value field.
How can handle this situation?. Pl guide.
We faced the same problem and we assigned the reason for rejection for Open Orders and for Open deliveries we closed it through VL_COMPLETE transaction.
After that we had executed the RVKRED07 report in Production in the night for those Customers and the issue was resolved.