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Alerts are not getting generated in PI 7.31

Hi Experts,

We have configured the alert configuration according to the below mentioned blog, however we are not getting any alert mails for the messages failed in AE for communication channel errors.

We tried the classical Alert Framework configuration too, the same issue, not able to get the alert mails and alerts itself not getting generated.

Checked most of the threads and blogs on alert issues, however yet to fix the issue.

p.s:We tried with RSALERTTEST report and alert category working fine, received alert in email notification.

Thanks & Regards,

Akhila A


Hi All,

We switch back to classical Alert Framework by setting the below parameters and restarted the machine. Looks like working.


XPI Services: AF Core à set the =0

I need to verify and I will update you the details.

Thank you.

Akhila A

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