Problem Displaying Earlywatch Report

[Former Member]

I have setup solution manager 4.0, Configured Earlywatch. Now the Solution screen shows :

SAP EarlyWatch Alert 31.03.2007 QST (0020)

SAP EarlyWatch Alert 01.04.2007 PPD (0020)

SAP EarlyWatch Alert 01.04.2007 PPD (0020)

SAP EarlyWatch Alert 01.04.2007 QST (0020)

SAP EarlyWatch Alert 07.04.2007 PPD (0020)

SAP EarlyWatch Alert 07.04.2007 QST (0020)

SAP EarlyWatch Alert 07.04.2007 QST (0020)

Some of these show data is available. when i process the reports a background job is started:

SM:EXEC SERVICES 000000006300100

this job immeidately stops saying it is cancelled.

The joblog says this:

06.04.2007 20:12:47 Job started

06.04.2007 20:12:47 Step 001 started (program DSMOPBACK_AUTOSESSIONS, variant &0000000000054, user ID SOLMAN)

06.04.2007 20:12:48 Solution COMPANY is being edited (Operations)

06.04.2007 20:12:48 Trying to perform session 0010000000058

06.04.2007 20:12:51 ABAP/4 processor: SYNTAX_ERROR

06.04.2007 20:12:51 Job cancelled

How do i make sure that this job is executed successfully?

I am facing the same problem when i am trying to view the Service Level Reports.

how do i go about?

Does anyone have the exact steps required in setting up the solutions of Solution Manager?

[Former Member]

Is there a coresponding Short dump in ST22 for the syntax error message? How bout an entry in the system log (SM21)?

Is the user ID SOLMAN ok? Locked, improper authorizations?

Thanks,

Tim

[former_member209604]

Yes, please verify the short dump.

If the syntax error is similar to this (probably with a different program), then see the solution below:

The following syntax error occurred in the program

RDSVASAEW_ROOT_____________070 : "INCLUDE report "/1CAGTF/IF_LOGFUNC_000393" not found."

I happens in general, after implementing a new add-on ST-SER.

Follow instructions of SAP Note 727998 "Complete Replacement of Service Definitions for SDCC/SDCCN"

The steps are also explained in the SAP Solution Manager IMG

- transaction SPRO -> SAP Reference IMG

-> SAP Solution Manager Implementation Guide -> SAP Solution Manager -> Basic Settings -> SAP Solution Manager System -> Operations -> Setup Service Data Control Center -> Generate Includes for Service Data Control Center

The steps are mainly

- update Service Definitions (that are table, which control which data is collected for a specific service session)

- regenerate logfuncs

Best regards,

Ruediger Stoecker

[Former Member]

Yes exactly i am implementing that note.

But again i am held up.

the note in Step 2) d) says:

Implement transport SERVDEF.CAR which you can find at sapservX, /general/R3server/abap/note.0727998 .

how do i get this file ? this i think is on their ftp. how do i access this.

Thanks for the help.

[Former Member]

Well, for starters, read that note carefully. The Service Definitions file is only for systems which DO NOT have access to SAP Support - is yours such a system? THis is an odd solution from SAP since if you don't have access to SAP support, you probably won't have access to a sapserv. The format is just ftp://sapservX, where X is the sapserver your firm conencts - ususally broken out by geographical locations. Were you not able to run the service definition refresh from your system?

If not, I'd personally open a message with SAP and request that they send it to you - this should not be a big deal and you can open an OSS message over the phone still.

Typically, SAP attaches these files to the OSS note, but not in this case

I hope these solutions help.

-Tim

[Former Member]

Hi,

I just traced the steps i did for enabling the EWA Service.

Firstly, SDCC_OSS RFC is not createed automatically, and so my OSS1 does not function. i think the service definition refresh is not happning because my connectivity to sap is not there.

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can you please tell me how do i create SDCC_OSS RFC.

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And what is the concept of the master data. I have DEV, QST ,PPD conectied to my solution manager.

I feel that i have missed out some steps in configuring my EWA, any guide?

I am sorry, I am getting a bit basic, but i am helpless,cannot get a straight way to setup my solution manager.

Lalchand.R

[raguraman_c]

Hi,

Check this note <b>763561</b>

Here's a part of note I copied.

SDCC_OSS uses its own logon details:

User: SDCC_NEW

Password: DOWNLOAD

Client: 001

To ensure SDCC_OSS can be created correctly, SAPOSS itself has to be maintained correctly. The best way to maintain SAPOSS is via settings in transaction OSS1, as described in note 33135.

It is recommended that SAPOSS also use 'Load distribution'; to achieve this use note 766505.

Is there a template against which I check these destinations:

Target host: /H/X1/S/sapdp99/H/X2/S/sapdp99/H/oss001

with

X1 = customer saprouter IP address

X2 = IP address of sapservX ( sapserv1 = 194.117.106.129,

sapserv2 = 194.39.131.34, sapserv3 = 147.204.2.5,

sapserv4 = 204.79.199.2, sapserv5 = 194.39.138.2,

sapserv6 = 194.39.139.16, sapserv7 = 194.39.134.35 )

System number = 01

When SAPOSS is updated, the copy SDCC_OSS must be updated manually. The best way to do this is to delete SDCC_OSS in SM59 and then recreate it, via

SDCCN -> Goto->Settings-> Task Specific -> RFC destinations

-> Change Mode -> Create destination to SAPNet R/3 Frontend

a) Destination to connect to SAP Solution Manager

The connections between satellite system and SAP Solution Manager are described in the configuration guide for SAP Solution Manager.

This will solve you problem.

Feel free to revert back.

--Ragu

[Former Member]

HI Raghu,

Thanks for all the help.

I solved the issue using these steps.

Step 1:

In Transaction SE38, you must execute report

BDL_DELETE_ALL_TABLES . The service

definition tables are now empty.

Step 2: Please update the service Definitions.

(SDCC -> Maintenance -> Refresh -> Service Definitions)

Step 3:

Now call function module

'BDL_GENERATE_LOGFUNC_INCLUDES'

if you have installed ST-PI on

Basis Rel 4*. See note 91488. )

using Transaction SE37 and 'Single test (F8)' . Assign the value

'ALL' to the import parameter 'OPTION' (keep the default values

for all other parameters) and execute the module. Note that

during this activity there is an increased system load. During

this time you can not use SDCC, or you will generate a shortdump

Please retest your current issue when this has completed.

Ths mistake i did was i used this /BDL/_GENERATE_LOGFUNCINCLUDES' and nuthing was happening.

[Former Member]

@ Ruediger Stoecker:

Thanks for your tip. Implementing note 727998 solved another (similar) problem of mine.

I had an SAP EarlyWatch Alert, described as "Data is available", but I just couldn't get any document out of it.

I overlooked that few errors was reported when "Generating reimport includes" few days ago, when I was configuring EWA...

Thanks (once again), regards,

Nenad