"Comparision Between Solution Manager Service Desk and ServiceNow Tool"
Please help me with comparisons between SNOW & SAP Solution Manager service desk Tool.
Actually we are in a stage to decide to Implement Solution Manager Service Desk Functionality or go with SNOW(ServiceNow Tool) for Incident & Problem Management.
Any pointers regarding the comparison of these two tools, will help us a lot.
Any Quick Help on this is Highly Appreciated.