on 01-27-2015 2:42 PM
Hi All,
I am working on SMP 3.0 Service Manager 4.1 application.
I need to connect a mobile device to the server. I have copied the certificate smp_crt.cer file to the mobile device and installed the certificate in the trusted root in the device.
In the device when I am trying to connect the server with the help of the URL https://<<FQDN of the server>>:8081/AppName
Here I am getting the error as
The error is something like that the certificate is for another system.
As suggested I am following the steps to copy and install the certificate in the devices but this does not seems to be working.
Please guide.
Thanks
Neha
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thanks Stephen,
Just wanted to add one missing point .. Team has created the DNS entry for virtual IP , so as to connect the server from outside.
The certificate is created with the server fully qualified name.
So we need to recreate the certificate with the server name or the virtual IP's DNS entry name?
Thanks
Neha
Hi Stephen
I have one more question here. I will create a new certificate for virtual ip .
This certificate ia going to be installed in the device.
Now the question is which URL I will use to connect the client.
Https <<server FQDN >>/appname
OR
https << virtual IP DNS name>>/appname
?
Please advice.
Thanks
Neha
Hi Stephen, Kiran
We created the certificate and installed on the device . I did not received the certificate error. However I received another error
1. In device when I connected the client I am getting this below error . Please tell me what possible issue it can be
2. In another system I installed the certificate and tested in the WPF client . here it gave "UNABLE TO RESOLVE HOST " error when I give the https://<<server FQDN >> and https://<<Virtual Host name>>/appname
where as https://<<server FQDN >>appname gives nothing ..the start button still gets enable and it asks to reenter the URL .
Please suggest. How to proceed further.
Thanks
Neha
Hi Bill,
Yes I have created a support ticket for this. However this issue is not reproduced . Now I am getting the communication error (14) error.
If I want to connect the system from outside the DMZ network . I install the certificate .
when I test the URL - https://<<FQDN of Virtual IP >> It opens page displaying the SMP platform version
However when I test https://<<FQDN of Virtual IP>>:8081/SubURL It says
"Page cannot be displayed"
Does this mean that the port is not opened and that's why the communication error is appearing?
Thanks
Neha
Neha,
If using a web browser you cannot get the "I am here!" message using the https://<<FQDN of Virtual IP>>:8081/SubURL then the problem is either with the port number or mapping of subUrl. If you can get the I am here! message then the problem may be the websockets connection.
--Bill
User | Count |
---|---|
80 | |
24 | |
11 | |
9 | |
7 | |
6 | |
5 | |
5 | |
4 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.