Difference in the display/rendering between two 7.4 portal systems

[Former Member]

Hi everyone,

At this moment we are faced with a difference in the display/rendering between two 7.4 portal systems (see red area’s in screenshots). Both systems are green field installations.

At our LAB system with EP-BASIS 1000.7.40.7.0.20140421205300 and EP-RUNTIME 1000.7.40.7.0.20140414131600 the portal is rendered as follows:

Our development system DEV is based on EP-BASIS 1000.7.40.8.7.20141217073700 and EP-RUNTIME 1000.7.40.8.13.20150106224500. The portal is displayed as follows:

Both portal systems use the standard SAP Gold Reflection theme.

The expectation was that the DEV portal would have the same view as the LAB portal. Unfortunately, it appears that the DEV portal falls back to the older standard SAP Tradeshow theme when displaying (for example) the Portal Content Studio or the UWL. Different stylesheets (CSS) are loaded. There is no unified rendering and in our opinion this is not correct.

SCN provides much information about the various rendering problems that exists in the use of Internet Explorer in combination with the SAP Portal. However, it is unclear to us where to start with the analysis of this problem.

Answers / suggestions to the following questions will be highly appreciated:

1. Is it correct that the portal by default should make use of UR when the SAP Gold Reflection theme is used?
2. Is the difference of rendering caused by the difference in the versions of the EP BASIS / EP RUNTIME? (DEV portal has higher SP/patch level than LAB);
3. How to investigate this issue further and finally solve it?

Thanks in advance!

Kind regards, Allan

[Former Member]

All relevant note that supposed to fix this issue:

1446099 Application (Web Dynpro or ITS) is not displayed in customer theme

2166411 Webdynpro Java application is not rendered with the required theme

2137529 LAFService is not available from webdynpro java application

[Former Member]

This status update like I promised.

SAP has researched the issue. It proved to be a complex issue. The UR version was not calculated correctly and this caused wrong calculation for the theme used.

In order to solve the issue is note: "2166411" made available by SAP. The note was released yesterday 10/05/2015. Kind regards, Allan

[nol_hendrikx]

Hi Allan,

Thanks for updating us, much appreciated. I also received the message that the fix was released (finally!).

Cheers,

Noël

[abrahamvadillo]

Hi,

Did you solve this problem?

We are facing the same issue with different version but same behavior.

Regards !

[junwu]

are u sure they are using same theme?

[troy_cronin2]

Hi Allan

I hope you are well and many thanks for using the SAP Discussion Forums .

Ok firstly in relation to this particular query, you can find additional information in the following documentation SAP Note:1852400 - UI theme designer (main note) .

Regarding the GOLD Reflection theme from a general perspective this is supported only alongside the UFP framework.

• SAP Gold Reflection supports only Unified Rendering Lightspeed

In relation to your two other queries. Could you kindly clarify which particular version of IE you are presently running and also if compability mode is presently enabled/disabled?

• Reference Documentation Look & Feel, Framework Pages and Portal Navigation
• http://scn.sap.com/docs/DOC-23058

Kindly update me as per your findings.

Kind Regards

Troy Cronin - Enterprise Portal Support Engineer

Follow -

[Former Member]

Hi Troy,

First of all thank you for your detailed answer .

1) The note (1852400 - UI theme designer (main note)) is familiar with us. It's clear to us that Gold Reflection only supports UR LightSpeed. We didn't use the UI theme designer in this scenario (yet). We used the standard SAP delivery of SAP Gold Reflection.

2) The browser used in the screenshot = Internet Explorer 11. Turning on/off compatibility modes won't make any difference. Enabling/disabling enterprise mode also does not affect the rendering. Even with other browsers like Google Chrome and Firefox the difference in rendering between the two portals remains the same.

On both portals we performed the following procedure after installation:

1. Create new portal desktop in own namespace;
2. Assign the Ajax Framework page delivered by SAP to this desktop;
3. Assign the SAP Gold Reflection theme to the desktop (no custom theme is used);
4. Assigned the desktop in the rule collection to user X;
5. User X logs on to the portal and the portal is rendered as shown above.

When comparing both portals, the same browser in the same mode (enterprise/compatibility) is used. The difference remains.

@Jun Wu. Yes, the same standard SAP Gold Reflection theme is used in the assigned desktop.

[nol_hendrikx]

Hi Allan,

1) Please check under the hood (F12) if the same css files are loaded. We are facing an issue with standards mode rendering one of the ie6.css files on two servers.

2) You might want to try to redeploy the EP_RUNTIME again on the wrong server.

3) If you add /irj/portal?theme=sap_tradeshow_plus or ?theme=sap_goldreflection, does this change the theme as well?

Kind regards,

Noël

[Former Member]

Hi Noël and others,

First of all thanks for replying .

1) The CSS files which are loaded are different. When calling the UWL-iview with the preview option from the PCD we can see that on the correct server the file ie6.css is loaded and the elements are styled according to that file. On the wrong server the ls_ie6.css file is loaded.

2) We will try this option.

3) Yes the parameter forces the portal to use the given stylesheet. It does not affect the rendering/styling of the UWL or other WDJ applications. WDA/ITS is working fine.

Suggestions are welcome.  We also opened an OSS-call and I will share our findings and hopefully the solution .

Kind regards!

Allan

[nol_hendrikx]

Did you enable the UI Theme Designer on one of the two systems?

The UWL is using a WD Java technique as well. We had some issues on rendering the wrong css style for WD Java as well, but we run in standards mode. WD ABAP works just fine.

I think something in NWA is not the same, you might want to compare the two environments:

https://help.sap.com/saphelp_nwce72/helpdata/en/43/8a1a8ece230c8ce10000000a11466f/content.htm

Check out the Lightspeed parameter

Specifies whether the Web Dynpro runtime uses Unified Rendering's Lightspeed control framework (instead of classic UR). This affects server-side HTML rendering only.

true

Good luck!

Noël

[alancecchini]

Hi Allan,

We have encountered the same problematic rendering as you.

This is evident with both the admin portal menu and our UWL (Web Dynpro Java) since patching to fix another unrelated portal problem. We don't see a difference across servers though.

We're currently at NW 7.4 SP8 and didn't have the issue until we applied further portal patches to the following components:

• FRAMEWORK EXTENSIONS 740 SP8 from patch 2 to patch 5
• PORTAL BASIS 740 SP8 from patch 4 to patch 10
• WEB DYNPRO RUNTIME 740 SP8 from patch 0 to patch 3
• AJAX RUNTIME 740 SP8 from patch 3 to patch 8

Looking back through my notes from our portal upgrade to 7.4 last year, the UWL was displaying with a blue theme (Tradeshow Plus I believe) despite us setting the main portal theme to Gold Reflection. Then we applied SP6 and the UWL started to correctly adopt the Gold Reflection styles. Now we're back to square one and I don't see a resolution without further patching as there are no parameters to influence the behaviour.

We looked for the Lightspeed parameter mentioned by Noel, but couldn't find this. Maybe this is due to differences between NW Composition Environment (stated help link) and the NetWeaver Portal?

Did you get anywhere with your OSS message?

For now, we will probably go live 'as is' and hope to provide a fix at some later date as we need to resolve a Production issue (radio buttons not being processed correctly in a WDJ app).

Regards,

Alan

[Former Member]

Hello Alan,

Thans for your reply and information regarding your Portal upgrade.

Parameter

The parameter mentioned by Noel is not available in our 7.4 portal with SP8. After adding the parameter and it's value there was no difference (after restart portal).

OSS-call

Yes, we opened an OSS-call at SAP and allow them to access both our portals. They looked in our portals and at this moment they are working on our issue. At this time the cause is still unknown.

If there is any news/solution, I will update this thread.

Regards,

Allan