SAP AFARIA 7 SP5 getting package server detail and Afaria server detail fail through API

[Former Member]

Hi Expert,

i am creating a afaria tenant manually then i am creating Group and app policy for android and iOS. but when i enroll android device its getting enroll successfully but its not able to connect to afaria server (failed at package server error is coming) but the same thing is working i am going to afaria admin and creating manually tenant ,group policy etc.please help me resolve this issue this is an urgent issue.

BR,

saurabh

[jtaylor]

Hi Saurabh,

Please check the solution that I have emailed you. It is also available here:

http://scn.sap.com/thread/3685384

[former_member228655]

Hi Saurabh,

Can you please confirm that Package server has been configured and it's port is open in firewall? Is there any error in Afaria server log?

Thanks,
Sejal

[Former Member]

Hi Sejal,

everything is configured..and it works when create everything through admin portal..but when i create through API..my device get enroll but fails to get app from afaria server and not able to connect to afaria server.

BR,

saurabh

[Former Member]

thi si sthe error.

Token Checkin MDM Message Signing Validation Failure. UDID: b1792dd3e6583ba5b3f6c35c69b2a78b5507f8ef.

BR,

saurabh

[former_member228655]

Hi Saurabh,

Above error is for iOS device - check if CA Root cert has been installed on Enrollment server's local machine certificate store. There are couple KBA articles to resolve this error.
http://service.sap.com/xsearch

For Android device not getting package server detail issue, I came to know that API code has been provided to John Taylor. He will update you as he's looking into it.

thanks,
Sejal