on 01-23-2015 6:39 PM
Hi,
I have copied a standard template (Other Workflows) which triggers a CR from NWBC, can we provide a custom status and step types in Other workflows?
If yes, where do I do the modifications.
As per my understanding these templates are hardcoded with Change request status and step types.
How to go custom?
Any pointers??
Thanks,
Sharma
As long as those custom step types and statuses are defined in the corresponding MDG configuration tables, you should be able to change the values in the copied workflow template. You will need to find the "dialog" step and change the values set in the binding to those custom values.
Another approach is to use the rule-based workflow template. See this document for more information on how to use this approach:
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You should NOT copy the TS tasks. Copying the WS workflow template should be enough. One of the TS tasks is the dialog step. Find this step (usually has an agent in the control tab when you display the details). When you display the binding of that step, you will see that it contains the step type and status fields.
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