on 01-23-2015 6:41 AM
Dear All,
I am configured SMTP Mail. But i am not able to send the mail it shows below error message.
Message no. XS812
Diagnosis
The message could not be delivered to recipient EMAIL _ID. The node gave the following reason (in the language of the node):
530 Authentication required
System Response
Processing was ended normally.
Additional information of the node used (in the system language of the node):
530 Authentication required
Please check and give me the your valuable answers
Regards,
Saravanan
Hi,
As it's completely related with the Mail server authentications either TLS or SSL SMTP setup.Here i suggest you to follow SAP KBA 1950670 - Error XS856 "No delivery to &1, authentication required" occurs while sending mails throu...
1702632 - Authentication with user and password while sending mail through SAPconnect using SMTP
Hope these KBA's will resolve your issue.
Regards,
Gaurav
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Hi Kavaya,
Actually i am tried but again and again same error message only coming...
it will not work for me yaa...
Regards,
Saravanan
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Hi Saravanan,
We got similar message number. We went into SOST transaction and tried resend mail option available.
The mail successfully delivered in our second attempt.
Please try this once.
Regards,
Kavya S
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Hi Nelish,
Actually we are processing if the client is accept the relay adding the mail configuration then fine.
OR
Otherwise we going to update the support pack and kernel upgrade
I am trying both of them.
Thanks a lot Nelish..
Regards,
Saravanan
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Hi Gaurav Rana,
Still i am working on SMTP mail configuration. Because our server patch level is 700 but based on the note it says 731 is required.
We are communicating to client side regarding patch update process
I touch with you again Rana,
Thanks for your information and i am happy for your support
Regards,
Saravanan
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If resolved,please close the thread.
Regards,
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Hi Sudharshan,
After setting parameter also not working. Because SMTP authentication is required that is problem
Regards,
Saravanan
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Hi Sudarshan,
I am already set the parameter
The value of the parameter is
icm/server_port1_1=PROT=SMTP, PORT=25000, TLS=1
Regards
Saravanan
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Hi Nelis,
I try and i touch with you..
Thanks for you very useful answer nelis.
Regards,
Saravanan
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Hi Nelis,
Actually the below note explain the kernel upgrade and support pack upgrade required.
"1702632 - Authentication with user and password while sending mail through SAPconnect using SMTP"
Our System Information :
Kernel : 700 -- Patch Level 276
SAP Release 700
Basis : SAPKB70021
But how adding the SAP system to Mail Server Configuration. I am not clear please give me the explain brief please...
Regards,
Saravanan
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Yes, the KBA's explain that SAP now permits authentication using SMTP from Basis 7.31 onwards but I'm saying that in my experience it is better to not use this method but to simply add a relay for the SAP system on your mail server. Generally adding a relay removes the step for requiring authentication.
A SMTP relay host just basically permits your SAP server to send mail using your company or ISP mail server on behalf of your SAP server(instead of directly).
Every mail server that I know of supports a relay host. You can google "SMTP relay host" for your particular mail server to get a better understanding.
Regards,
Nelis
Yes he still needs to follow the SAP KBA's which i mentioned earlier,kernel upgrade and support pack upgrade completely depends on the requirements if any.
Regards,
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Hi Gaurav Rana,
Thanks a lot Gaurav Rana.
Regards,
Saravanan
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Hi Gaurav Rana,
Thanks a lot for your information.
They above link is very helpful for me. Because my kernel level is 700 and Basis Patch level is SAPKB70021
So i think kernel upgrade and support pack required. Please advice Gaurav Rana
Thanks a lot Gaurav Rana.
Regards,
Saravanan
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SARAVANAN MUNUSWAMY wrote:
So i think kernel upgrade and support pack required. Please advice Gaurav Rana
Not necessarily.
In my experience these sort of issues are better handled on the mail server side, not SAP i.e. you should configure the mail(SMTP) server to allow your SAP system to relay off it so it will not be required to authenticate. In most cases this is as simple as adding your SAP system hostname or IP to the mail server configuration.
Regards,
Nelis
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