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Agentry Test Client "Communication error(14)"

Former Member
0 Kudos

As pic,what the problem with the ATE and how can I solve this problem?

Accepted Solutions (1)

Accepted Solutions (1)

dm21
Participant
0 Kudos

Xin,

Can you please show the screenshot of logs?

And also some more details of the above?

I guess their is some certificate that must be installed.

Thanks,

Deepak.M

Former Member
0 Kudos

Dear,

The problem is Solved after remove the "Agentry Server" certificate in IE.

Thanks,

Xin

Answers (1)

Answers (1)

bill_froelich
Product and Topic Expert
Product and Topic Expert
0 Kudos

I am guessing you are using Agentry 6.1.  Starting with this version of Agentry the client is validating that the server certificate received matches the server name entered when connecting.

You need to generate a certificate to match the server host name you are entering in the ATE or client.  Check the documentation for SMP 2.3 for the steps to create the certificate using openssl.

You will generate a .pfx file that you need to copy to the Agentry server and set in the Agentry.ini in the following section

[ANGEL Front End]

trustedCertificateStore=

authenticationCertificateStore=billf-dev-certificate.pfx

authenticationCertificateStorePassword=certPwd

authenticationCertificateStorePasswordEncoded=false

On key thing to make sure you set is the authenticationCertificateStorePasswordEncoded value.  By default it will be set to true but if you change your password like in my example you need to be sure to switch it to false.

--Bill