Should Sapworkdir be deleted from time to time?

[ragoevre]

We have a split screen solution where, in some transactions, it is possible to see scanned invoices in half of the screen.

Recently we have had a few incidents where the user isn't able to see the invoice, that half of the screen is empty. The solution has been to delete the Sapworkdir for those users.

So therefore I wonder, is it recommended to delete Sapworkdir from time to time?

Regards,

Ragnar

[ACE-SAP]

Hi

I'm not aware of any recommendation for performing periodic cleanup of the sapworkdir.

A complete deletion is not recommended as that directory does contain for instance the input history.

A selective cleanup of the files with the same extension as the one used by the attached document could be safer.

These files should be in the following directory

C:\Documents and Settings\yke\Local Settings\Application Data\SAP\SAP GUI\Cache\SAP_Cache_%username%\Cache1

C:\Documents and Settings\yke\Local Settings\Application Data\SAP\SAP GUI\Cache\SAP_Cache_%username%\Cache2

Watch out SAP workdir is different depending on OS & SAP Gui version (1442303 - SAP GUI 7.20 - replacement of SAPWORKDIR)

Best regards