Grey EWA report in solution manager

[Former Member]

I have migrated the server to another system with different SID, and then upgraded the system to solution Manager 4.0, with sp11,

Oss Note 762696 has been followed, but I still have grey EWA report.

any insight or suggestion ?

thank you,

Vedi

[Former Member]

Hi

Did you get any feedback on this ?

Tnx

Al

[former_member209604]

Hi Vedi,

can you provide additional information on the satellite system, which data generates the grey rated EWA report.

- Post the current System Component

- Is ST-PI, ST-A/PI installed?

- Are Service Definitions up-to-date?

Have you openend the EWA report, is there any hint to solve the problem.

Which data is missing (all, just workload statistics, Operating System data)?

Best regards

Ruediger Stoecker

[Former Member]

Here is the ST-PI in satelite system

ST-PI 2005_1_700 0003 SAPKITLQI3 SAP Solution Tools Plug-In

One interesting thing in the download in SDCCN, it has some yellow warning in the log like this:

09.04.2007 04:41:55 > FILL_SNAPSHOT_DATA : # of tables in funcmod > # of tables in mod 000605 /BDL/SAPLBDL3

09.04.2007 04:41:55 > FILL_SNAPSHOT_DATA : inconsistency in # of tables found for mod 000605 /BDL/SAPLBDL3

09.04.2007 04:41:55 > FILL_SNAPSHOT_DATA : # of exp params in funcmod > # of exp params in mod 000605 /BDL/SAPLBDL3

09.04.2007 04:41:55 > FILL_SNAPSHOT_DATA : inconsistency in # of exp params found for mod 000605 /BDL/SAPLBDL3

09.04.2007 04:41:52 SAPWL_WORKLOAD_GET_STATIST_I_W : Approximate Download with module 000820 /BDL/SAPLBDL3

09.04.2007 04:41:52 > Difference in function interface /BDL/SAPLBDL3

09.04.2007 04:41:47 SAPTUNE_HISTORY_DIRECTORY : Approximate Download with module 000295 /BDL/SAPLBDL3

I still have grey report at the moment,

please help

[former_member209604]

Hi Vedi,

you have not mentioned the Support Package for SAP_BASIS 700.

Have you already implemented SAP Note 917558 (EarlyWatch Alert does not contain ST03 statistics as of 7.0)? The problem is solved with SAP_BASIS 700 SP08.

In the EWA report, which section contains no data?

Regards,

Ruediger Stoecker

[Former Member]

I have put support package 11

Here is the detail:

SAP_ABA 700 0011 SAPKA70011 Cross-Application Component

SAP_BASIS 700 0011 SAPKB70011 SAP Basis Component

PI_BASIS 2005_1_700 0011 SAPKIPYJ7B PI_BASIS 2005_1_700

ST-PI 2005_1_700 0003 SAPKITLQI3 SAP Solution Tools Plug-In

SAP_BW 700 0012 SAPKW70012 SAP NetWeaver BI 7.0

SAP_AP 700 0008 SAPKNA7008 SAP Application Platform

BBPCRM 500 0007 SAPKU50007 BBPCRM

ST 400 0010 SAPKITL420 SAP Solution Manager Tool

CPRXRPM 400 0007 SAPK-40007INCPRXRPM

ST-A/PI 01I_CRM500 0000 - Application Servicetools for CRM 500

ST-SER 700_2006_2 0002 SAPKITLOK2 SAP Solution Manager Service Tools

ST-ICO 150_700 0008 SAPK-15078INSTPL SAP Solution Manager Implementation Content

And looking at the solman details:

Tcode: Solution_manager : EWA report

Earlywatch alert

[X] Product Components

[?] Download Data

[?] SMD Data Retrieval

[X] cover page

..

.

So looks like it doesnt pick the right Download data, something messed up with my config I guess.

thanks,

vedi

[former_member209604]

Hi Vedi,

What are the installed software components on the satellite systems?

The cause for the grey report is probably not related to your SolMan system, which is up-to-date.

The SAP Note 917558 (EarlyWatch Alert does not contain ST03 statistics as of 7.0) is related to the Satellite System. The problem is solved with SAP_BASIS 700 SP08.

If we can to solve it through SDN, I would recommend to create a customer message on component SV-SMG-SDD. Mention the software components of the SAP Solution Manager system, Satellite Systems, Session date and related SID, Inst no. of the grey rated EWA.

Best regards,

Ruediger Stoecker

[Former Member]

Hi Ruediger,

I already open SAP message, but I see their feedback not for a week now.

Btw, according to that note(917558), I also have to put ST-SER in satellite system,

which I never have to put there in the past.

Could you confirm,

here is my satellite system support package lists:

SAP_ABA 700 0011 SAPKA70011 Cross-Application Component

SAP_BASIS 700 0011 SAPKB70011 SAP Basis Component

PI_BASIS 2005_1_700 0011 SAPKIPYJ7B PI_BASIS 2005_1_700

ST-PI 2005_1_700 0003 SAPKITLQI3 SAP Solution Tools Plug-In

SAP_BW 700 0012 SAPKW70012 SAP NetWeaver BI 7.0

LCAPPS 2005_700 0004 SAPKIBHD04 LCAPPS 2005_700 : Add-On Installation

SAP_AP 700 0008 SAPKNA7008 SAP Application Platform 7.00

EA-IPPE 400 0007 SAPKGPID07 SAP iPPE (EA-IPPE) 400

SCM_BASIS 500 0008 SAPK-50008INSCMBASIS SCM Basis 5.0

SCM 500 0008 SAPKY50008 Supply Chain Management 5.0

QIE 200 0004 SAPK-20004INQIE Quality Inspection Engine 2.00

BI_CONT 702 0001 SAPKIBIHP1 Business Intelligence Content

CPRXRPM 400 0007 SAPK-40007INCPRXRPM SAP xRPM/cProjects/cFolders 4.00 (ABAP)

ST-A/PI 01I_SCM500 0000 - Application Servicetools for SCM 500

regards,

vedi

[former_member209604]

Hi Vedi,

In Note 917558, I can not see any recommendation to import ST-SER into satellite system.

(ST-SER requires add-on ST, so you will not be able to install ST-SER in satellite systems. Of course, there is absolutely no need to install ST-SER in satellite system as it belongs to the Solution Manager system.)

As your SAP_BASIS 700 is already on SP11, the described correction in 917558 is already implemented.

I could not find any related customer message from you, only one related to Maintenance Optimizer.

Sorry, that I can not help remotely through SDN.

Best regards,

Ruediger Stoecker

[Former Member]

Hi Ruediger,

the SAP message number is 0000306653 with medium priority.

submitted on April 9th 2007.

I also asked them to login to figure out what went wrong.

Btw, how do you see another company sap messages ?, any tips ?

regards,

vedi

[former_member209604]

Hi Vedi,

as I work for SAP in the Support area, I have access to these messages.

(Of course, customers have no access to messages of other customers.)

Now, a very experienced colleague is processing your message.

I am sure, that you will get soon a solution. Lets wait for his findings.

Best regards

Ruediger

[Former Member]

Yep, SAP found the issue,

it is the double entry for solution manager rfc destination in SDCCN

Deactivated the un necessary entry, and things start working now

thank you

vedi