Printer not working

[Former Member]

Hi Experts,

I have a Mac, and when I print any spool request, this not print.

My Device Type in SPAD Transaction is POST2 and Host Spool Access Method is G.

When I want to print any spool order from SAP this appear with status completed, but in my Mac not appear any prompt from select the printer.

Any Idea?

Thanks in advance

[Sriram2009 · Accepted solution]

Hi Carlos

Could you check this PDF for printing

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CB0QFjAA&url=htt...

BR

[Former Member · Accepted solution]

Hi Expert,

I made indicating the pdf and still does not work.

Any idea.

Thanks in advance

[Laszlo_B]

Hello Carlos,

this problem might happen when the "No Device Selection at Frontend" flag is activated, and the R/3 spool will be sent to the wrong printer on the printer.

This flag can be checked here:

• transaction SPAD
• display the Output Device which is used
• switch to tab "Access Method"
• ensure that "No Device Selection at Frontend" is not checked.

If this still didn't solve the problem: open the printing queue on Mac (if possible: also stop it temporarily), and see whether the R/3 spool will appear.

This way it can be ruled out whether R/3 at least sends the print data to the frontend.

Best regards,

Laszlo

[Matt_Fraser]

Hi Carlos,

What did you set for "Host printer" on the "Access Method" tab in your Output Device setup in SPAD? When using access method G the host printer needs to be set to something that exists on every Mac using the device (on Windows, it can be set to __DEFAULT, but I don't think this works on Macs).

Are you using the SAPGUI for Java or HTML (aka WebGUI)? If using the WebGUI, there is a different method required than in the JavaGUI.

Have a look at Note 128105 (Front-end printing collective note).

Regards,

Matt

[Former Member]

Host printer __DEFAULT works for me, along with access method G and device type POST2.

Steve.