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Missing Facebook Posts and Comments From a Customer on Facebook wall

Hi, experts.

Facebook comments and posts are visible on the Facebook wall but not in the queue, and i posted a comment with a facebook that is enabled without extreme privacy settings, and my C4C tenant is set according to "Enabling Features in Scoping for SAP Cloud for Service or Social Engagement" document.

Does anyone have solved this problem or can help me? Please

Former Member
Former Member replied

Hi, Chandan.

I have set the job. The really problem is that facebook changed the process to validate app´s, and my app for my channel is not live, so i´m learning about the new process to do it.

Thank you very much.

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