SWWUSERWI table not getting updated
I am facing a weird problem .
I have a custom workflow with decision task.
After the agents are determined, the workitems are created for those agents.
In workflow log, I am able to see the agents. But if I query the table SWWUSERWI with the WI ID, I don't find any records!
And to my surprise, this happens only in PROD system; (In Dev and QA systems, the table is getting updated properly!!).
I tried following FMs to get the agents of the WI:
These are returning me the agents in DEV and QA systems; but these FMs do not work in Prod system!
Any idea where I can check this issue?