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SWWUSERWI table not getting updated

Hi Experts,

I am facing a weird problem .

I have a custom workflow with decision task.

After the agents are determined, the workitems are created for those agents.

In workflow log, I am able to see the agents. But if I query the table SWWUSERWI with the WI ID, I don't find any records!

And to my surprise, this happens only in PROD system; (In Dev and QA systems, the table is getting updated properly!!).

I tried following FMs to get the agents of the WI:

RH_WI_AGENTS_GET

SAP_WAPI_WORKITEM_RECIPIENTS

These are returning me the agents in DEV and QA systems; but these FMs do not work in Prod system!

Any idea where I can check this issue?

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