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Web Intelligence is hanging at "Launching New Document"

We just upgraded our Web Intelligence to BI 4.0 and we're experiencing slow performance when opening a new document.  We have a core universe and a linked universe.  When we open either of those universes the tool hangs when it reached the "Launching New Document" step.  What can be causing this to occur?  We're using Chrome to run BI.

Former Member
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