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Insufficient DB2-Software Level detected

Hi Experts,

I'm doing the migration (System refresh) from Production to sandbox. Before importing the export dump in sandbox I have uninstalled the SAP system keeping the database files and DB2 software as it is. After that with as usual normal procedure started the import. In 'Execution' phase at startup phase itself I’m facing the error “Insufficient DB2-Software Level detected". PFB screen. From the logs also I couldn't able to get any clue on this. Anyone can please suggest me how to rectify this issue. Early reply should be appreciated.

PFB logs:

TRACE      2015-01-14 09:10:57.719

Using custom value flow_trace for property SAPINST_MESSAGE_DEVLOG_THRESHOLD.

TRACE      2015-01-14 09:10:57.719

Using custom value info for property SAPINST_MESSAGE_GUILOG_THRESHOLD.

TRACE      2015-01-14 09:10:10.770 [iaxxclib.cpp:171]

           CLib::load()

Opened E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\\sylib722.dll

TRACE      2015-01-14 09:10:10.770

exe dir is E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197

TRACE      2015-01-14 09:10:10.988

MessageLib initialized successfully.

INFO       2015-01-14 09:10:11.4 [synxcpath.cpp:799]

           CSyPath::createFile() lib=syslib module=syslib

Creating file E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\dev_sap_kernel_test_14_Jan_2015_09_10_10.

INFO       2015-01-14 09:10:11.4 [synxcfile.cpp:376]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\dev_sap_kernel_test_14_Jan_2015_09_10_10.

TRACE      2015-01-14 09:10:11.4 [syxxclogbook.cpp:215]

           PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)

           lib=syslib module=syslib

Initialized SAP kernel tracing to file E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\dev_sap_kernel

TRACE      2015-01-14 09:10:11.4 [csicomponentsetmanager.cpp:112]

           CSiComponentSetManager::readFrameworkJslib()

Reading framework jslib.

TRACE      2015-01-14 09:10:11.503 [csicomponentsetmanager.cpp:146]

           CSiComponentSetManager::readFrameworkJslib()

Reading framework jslib done.

TRACE      2015-01-14 09:10:11.518 [iaxxclib.cpp:171]

           CLib::load()

Opened E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\iaguieng722.dll

TRACE      2015-01-14 09:10:11.518 [syxxclogbook.cpp:215]

           PSyLogBook::initSAPKernelTracing(int traceLevel, const CSyPath & filePath)

           lib=syslib module=syslib

Initialized SAP kernel tracing to file dev_sap_kernel

TRACE      2015-01-14 09:10:13.827 [synxcuser.cpp:2083]

           CSyUserImpl::isExistingOnOS() lib=syslib module=syslib

existence check for user bscadm returned true.

TRACE      2015-01-14 09:10:13.827 [syxxccache.cpp:419]

           CSyAccountCache::addToCache(const IaPtr<CSyAccountImpl> account)

           lib=syslib module=syslib

inserted account (bscadm, S-1-5-21-3473005207-2766366562-2274339430-1010, USER) into the accountcache.

TRACE      2015-01-14 09:10:13.827 [cguiproxy.cpp:74]

           CGuiProxy::doLog()

Waiting for client connection (1)

TRACE      2015-01-14 09:10:13.827 [synxccuren.cpp:901]

           CSyCurrentProcessEnvironmentImpl::setEnvironmentVariable(const iastring & 'SAPINST_JRE_HOME', const iastring & 'E:/usr/sap/BSC/tmp/3/sapinst_exe.4236.1421212197/jre')

           lib=syslib module=syslib

Environment variable SAPINST_JRE_HOME set to value 'E:/usr/sap/BSC/tmp/3/sapinst_exe.4236.1421212197/jre'.

TRACE      2015-01-14 09:10:19.128 [cguiproxy.cpp:74]

           CGuiProxy::doLog()

Start client logon ...

TRACE      2015-01-14 09:10:19.128 [cguiproxy.cpp:398]

           CGuiProxy::checkIfLogon

Connection request to guiengine backend by host child process at (648:652)

TRACE      2015-01-14 09:10:19.128 [cguiproxy.cpp:455]

           CGuiProxy::checkIfLogon

GUI Protocol version is 3.1

TRACE      2015-01-14 09:10:19.128 [cguiproxy.cpp:456]

           CGuiProxy::checkIfLogon

Send connect information

TRACE      2015-01-14 09:10:19.129 [cguilogon.cpp:246]

           CGuiLogon::testForAutoLogon()

client connected from child process at (648:652)

TRACE      2015-01-14 09:10:19.200 [cguiproxy.cpp:74]

           CGuiProxy::doLog()

Client successfully logged on from child process at (648:652)

INFO       2015-01-14 09:10:19.874 [synxcpath.cpp:799]

           CSyPath::createFile() lib=syslib module=syslib

Creating file E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\dev_sap_kernel_test_14_Jan_2015_09_10_19.

INFO       2015-01-14 09:10:19.875 [synxcfile.cpp:376]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\dev_sap_kernel_test_14_Jan_2015_09_10_19.

TRACE      2015-01-14 09:10:19.876 [csimanagerinterfaces.cpp:3741]

           CSiManagerInterfaces::tryToLoadMessageDictionary

Loading E:/BEP_Export/SWPM/messages.xml ...

TRACE      2015-01-14 09:10:20.95 [csimanagerinterfaces.cpp:3743]

           CSiManagerInterfaces::tryToLoadMessageDictionary

Loaded E:/BEP_Export/SWPM/messages.xml

TRACE      2015-01-14 09:10:20.137 [csimanagerinterfaces.cpp:3741]

           CSiManagerInterfaces::tryToLoadMessageDictionary

Loading E:/BEP_Export/SWPM/messages.xml ...

TRACE      2015-01-14 09:10:20.262 [csimanagerinterfaces.cpp:3743]

           CSiManagerInterfaces::tryToLoadMessageDictionary

Loaded E:/BEP_Export/SWPM/messages.xml

TRACE      2015-01-14 09:10:20.262

exe dir is E:/usr/sap/BSC/tmp/3/sapinst_exe.4236.1421212197

INFO       2015-01-14 09:10:20.278 [synxcpath.cpp:799]

           CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\x.

INFO       2015-01-14 09:10:20.278 [synxcfile.cpp:376]

           CSyFileImpl::removeEx(ISyFSErrorHandler * pErrorHandler)

           lib=syslib module=syslib

Removed file C:\Program Files\sapinst_instdir\x.

TRACE      2015-01-14 09:10:20.278 [iaxxclib.cpp:171]

           CLib::load()

Opened E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197\iakdblib722.dll

TRACE      2015-01-14 09:10:20.278 [sixxcreate.cpp:46]

           startInstallationViaStarter()

SAPinst build information:

--------------------------

Version:       2014.11.0

Build:         1538077

Compile time:  Dez 14 2014 - 16:33:58

Make type:     optU

Codeline:      720-2_REL

Platform:      NTAMD64

Kernel build:  721, patch 319, changelist 1516453

Exe directory: E:\usr\sap\BSC\tmp\3\sapinst_exe.4236.1421212197

Thanks & Regards,

Prasad Deshpande

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