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Getting PDF error while opening attached PO & mail not delivering to external mail IDs

Hi Experts,

I am getting 2 Errors while sending PO to vendor's external email IDs:

1) PDF error (see the attachment) as "Error opening document, file is damaged" while opening the attached PO in mail.

2) Mail is not getting delivered to external Email IDs such as Yahoo, Gmail, Hotmail etc. When I checked in SOST its showing error as "Not a valid recipient address". However, mail successfully delivered to our local company domain's Outlook folder.

Please reply with your useful suggestions.


PDF Error.JPG (21139 B)
Former Member
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