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Getting PDF error while opening attached PO & mail not delivering to external mail IDs

Former Member
0 Kudos

Hi Experts,

I am getting 2 Errors while sending PO to vendor's external email IDs:

1) PDF error (see the attachment) as "Error opening document, file is damaged" while opening the attached PO in mail.

2) Mail is not getting delivered to external Email IDs such as Yahoo, Gmail, Hotmail etc. When I checked in SOST its showing error as "Not a valid recipient address". However, mail successfully delivered to our local company domain's Outlook folder.

Please reply with your useful suggestions.

Thanks.

9 REPLIES 9

former_member200338
Active Contributor
0 Kudos

For issue 2, it is because external mail are not configured. Request your basis team to setup external email address in SCOT transaction.

For issue 1, let us how do you send email? are you using class or FM?

0 Kudos

Hi Niyaz,

Thanks for reply.

Issue 1: I am using the below FM to send the email and attachment-

CALL FUNCTION  'SO_DOCUMENT_SEND_API1'
  EXPORTING
    DOCUMENT_DATA                     = DOC_CHNG
    PUT_IN_OUTBOX                       = 'X'
    SENDER_ADDRESS                   = USERNAME     "Sender add hardcoded
    SENDER_ADDRESS_TYPE        = 'INT'
    COMMIT_WORK                          = 'X'


  TABLES
    PACKING_LIST                    = OBJPACK
    OBJECT_HEADER              = OBJHEAD
    CONTENTS_BIN                 = OBJBIN
    CONTENTS_TXT                = OBJTXT
    RECEIVERS                        = IT_ERECIVER     "recipients email ID


  EXCEPTIONS
    TOO_MANY_RECEIVERS         = 1
    DOCUMENT_NOT_SENT          = 2
    DOCUMENT_TYPE_NOT_EXIST    = 3
    OPERATION_NO_AUTHORIZATION = 4
    PARAMETER_ERROR            = 5
    X_ERROR                    = 6
    ENQUEUE_ERROR              = 7
    OTHERS                     = 8.

Issue 2: I checked in SCOT, external email address setup is there, even tested 'routing test' also...all showing in green color with no error.

0 Kudos

I think problem is with your doc_size. Let me know how you calculate the doc_size of variable DOC_CHNG

0 Kudos

DATA: DOC_CHNG type SODOCCHGI1.     "Structure for data to be changed

0 Kudos

May I know what exactly you are attaching? for example if it is a SO10 text then it might have not been imported in test client. in debugger what is the value you are getting in variable doc_size

0 Kudos

I am attaching Smartform as PDF in mail after converting from OTF to PDF by FM 'CONVERT_OTF_2_PDF'. Translated the content using '~'. I am getting numerical value '3117' in doc_size.

harshsisodia31
Participant
0 Kudos

Hi Alis,

For 1st Error : Please check below Code

PERFORM convert_spool_to_pdf.

PERFORM process_email.

FORM convert_spool_to_pdf.

   DATA: lines TYPE i,

          size TYPE i,

          doc LIKE TABLE OF docs,

          otf TYPE TABLE OF itcoo WITH HEADER LINE,

          w_char(100) TYPE c,

           w_tabix LIKE sy-tabix.

*  This change is to append a static line into the PDF file

*  DESCRIBE TABLE t_buffer LINES lines.

*  lines =  lines - 1.

*  LOOP AT t_buffer FROM  lines TO  lines.

*    t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

*    INSERT t_buffer.

*    t_buffer-line = 'MT0085001408'.

*    INSERT t_buffer.

*    t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

*    INSERT t_buffer.

*    t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

*    INSERT t_buffer.

*  ENDLOOP.

   w_char = 'Page No : 1 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 2 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 3 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 4 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 5 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 6 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 7 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 8 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 9 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

   w_char = 'Page No : 10 of'.

   SEARCH t_buffer FOR w_char.

   w_tabix = sy-tabix.

   IF sy-tabix NE 0.

     w_tabix = w_tabix + 2.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       t_buffer-line = 'FCTIMES   130  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

       t_buffer-line = 'MT0085001408'.

       INSERT t_buffer.

       t_buffer-line = 'ST0653999 This is a computer generated printout for information purpose'.

       INSERT t_buffer.

       t_buffer-line = 'ST0070777only. This is not an invoice and is just an intimation.'.

       INSERT t_buffer.

       t_buffer-line = 'FCTIMES   100  00075XSF201SF011110000050E X'.

       INSERT t_buffer.

     ENDLOOP.

   ENDIF.

*To remove 'VAT TAX INVOICE' text form the Invioce PDF

   DO 10 TIMES.

     w_char = 'VAT TAX INVOICE'.

     SEARCH t_buffer FOR w_char.

     w_tabix = sy-tabix.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       REPLACE w_char IN t_buffer WITH ' '.

       MODIFY t_buffer.

     ENDLOOP.

   ENDDO.

*  To remove 'CASH MEMORANDUM/BILL OF SALE'  text form the Invioce PDF

   DO 10 TIMES.

     w_char = 'CASH MEMORANDUM/BILL OF SALE'.

     SEARCH t_buffer FOR w_char.

     w_tabix = sy-tabix.

     LOOP AT t_buffer FROM w_tabix TO w_tabix. "To read the text in the file

       REPLACE w_char IN t_buffer WITH ' '.

       MODIFY t_buffer.

     ENDLOOP.

   ENDDO.

*Moving the Text data to OTF format

   LOOP AT t_buffer.

     CLEAR otf.

     otf = t_buffer.

     APPEND otf.

   ENDLOOP.

*Converting OTF file to PDF file

   CALL FUNCTION 'CONVERT_OTF_2_PDF'

     EXPORTING

       use_otf_mc_cmd         = 'X'

     IMPORTING

       bin_filesize           = size

     TABLES

       otf                    = otf

       doctab_archive         = doc

       lines                  = it_pdf_output

     EXCEPTIONS

       err_conv_not_possible  = 1

       err_otf_mc_noendmarker = 2

       OTHERS                 = 3.

   IF sy-subrc NE 0.

     WRITE sy-subrc.

   ENDIF.

   CHECK sy-subrc = 0.

* Transfer the 132-long strings to 255-long strings

   LOOP AT it_pdf_output.

     TRANSLATE it_pdf_output USING ' ~'.

     CONCATENATE gd_buffer it_pdf_output INTO gd_buffer.

   ENDLOOP.

   TRANSLATE gd_buffer USING '~ '.

   REFRESH it_mess_att[].

   DO.

     it_mess_att = gd_buffer.

     APPEND it_mess_att.

     SHIFT gd_buffer LEFT BY 255 PLACES.

     IF gd_buffer IS INITIAL.

       EXIT.

     ENDIF.

   ENDDO.

ENDFORM.                    "convert_spool_to_pdf


*---------------------------------------------------------------------*

*       FORM process_email                                            *

*---------------------------------------------------------------------*

FORM process_email.

   DESCRIBE TABLE it_mess_att LINES gd_recsize.

   CHECK gd_recsize > 0.

   PERFORM send_email USING g_emailid.

ENDFORM.                    "process_email


---------------------------------------------------------------------*

*       FORM send_email                                               *

*---------------------------------------------------------------------*

*  -->  p_email                                                       *

*---------------------------------------------------------------------*

FORM send_email USING p_email TYPE any.

   CHECK NOT ( g_emailid IS INITIAL ).

   REFRESH it_mess_bod.

* Email Subject  and email body matter

   gd_subject         = 'Dispatches Intimation'.

   gd_attachment_desc = g_invno.

   it_mess_bod        = 'Dear Customer, '.

   APPEND it_mess_bod.

   it_mess_bod        = '  '.

   APPEND it_mess_bod.

   it_mess_bod        = 'We have made dispatches as per the attached PDF document.'.

   APPEND it_mess_bod.

   it_mess_bod        = '  '.

   APPEND it_mess_bod.

   it_mess_bod        = 'This is only for information and not to be construed as an Invoice.'.

   APPEND it_mess_bod.

   it_mess_bod        = '  '.

   APPEND it_mess_bod.

   it_mess_bod        = '  '.

   APPEND it_mess_bod.

   it_mess_bod        = 'This is a Computer-generated email. Please do not reply to this message.'.

   APPEND it_mess_bod.

   it_mess_bod        = '  '.

   APPEND it_mess_bod.

* If no sender specified - default blank

   IF g_sender EQ space.

     gd_sender_type  = space.

   ELSE.

     gd_sender_type  = 'INT'.

   ENDIF.

* Send file by email as .pdf

   PERFORM send_file_as_email_attachment

                                TABLES it_mess_bod

                                       it_mess_att

                                 USING g_emailid

                                       'Dispatches Intimation'

                                       'PDF'

                                       gd_attachment_name

                                       gd_attachment_desc

                                       g_sender

                                       gd_sender_type

                              CHANGING gd_error

                                       gd_reciever.

ENDFORM.                    "send_email



*&---------------------------------------------------------------------*

*&      Form  SEND_FILE_AS_EMAIL_ATTACHMENT

*&---------------------------------------------------------------------*

*       Send email

*----------------------------------------------------------------------*

FORM send_file_as_email_attachment TABLES it_message

                                           it_attach

                                     USING p_email TYPE any

                                           p_mtitle TYPE any

                                           p_format TYPE any

                                           p_filename TYPE any

                                           p_attdescription TYPE any

                                           p_sender_address TYPE any

                                           p_sender_addres_type TYPE any

                                  CHANGING p_error TYPE any

                                           p_reciever TYPE any.

   DATA: ld_error    TYPE sy-subrc,

         ld_mtitle LIKE sodocchgi1-obj_descr,

         ld_email LIKE  somlreci1-receiver,

         ld_format TYPE  so_obj_tp ,

         ld_attdescription TYPE  so_obj_nam ,

         ld_attfilename TYPE  so_obj_des ,

         ld_sender_address LIKE  soextreci1-receiver,

         ld_sender_address_type LIKE  soextreci1-adr_typ,

         ld_receiver LIKE  sy-subrc.

   DATA:   t_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE,

           t_contents LIKE solisti1 OCCURS 0 WITH HEADER LINE,

           t_receivers LIKE somlreci1 OCCURS 0 WITH HEADER LINE,

           t_attachment LIKE solisti1 OCCURS 0 WITH HEADER LINE,

           w_cnt TYPE i,

           w_sent_all(1) TYPE c,

           w_doc_data LIKE sodocchgi1.

   ld_email   = p_email.

   ld_mtitle = p_mtitle.

   ld_format              = p_format.

   ld_attdescription      = p_attdescription.

   ld_attfilename         = p_filename.

   ld_sender_address      = p_sender_address.

   ld_sender_address_type = p_sender_addres_type.

* Fill the document data.

   w_doc_data-doc_size = 1.

* Populate the subject/generic message attributes

   w_doc_data-obj_langu = sy-langu.

   w_doc_data-obj_name  = 'SAPRPT'.

   w_doc_data-obj_descr = ld_mtitle .

   w_doc_data-sensitivty = 'F'.

* Fill the document data and get size of attachment

   CLEAR w_doc_data.

   READ TABLE it_attach INDEX w_cnt.

   w_doc_data-doc_size =

      ( w_cnt - 1 ) * 255 + STRLEN( it_attach ).

   w_doc_data-obj_langu  = sy-langu.

   w_doc_data-obj_name   = 'SAPRPT'.

   w_doc_data-obj_descr  = ld_mtitle.

   w_doc_data-sensitivty = 'F'.

   CLEAR t_attachment.

   REFRESH t_attachment.

   t_attachment[] = it_attach[].

* Describe the body of the message

   CLEAR t_packing_list.

   REFRESH t_packing_list.

   t_packing_list-transf_bin = space.

   t_packing_list-head_start = 1.

   t_packing_list-head_num = 0.

   t_packing_list-body_start = 1.

   DESCRIBE TABLE it_message LINES t_packing_list-body_num.

   t_packing_list-doc_type = 'RAW'.

   APPEND t_packing_list.

* Create attachment notification

   t_packing_list-transf_bin = 'X'.

   t_packing_list-head_start = 1.

   t_packing_list-head_num   = 1.

   t_packing_list-body_start = 1.

   DESCRIBE TABLE t_attachment LINES t_packing_list-body_num.

   t_packing_list-doc_type   =  ld_format.

   t_packing_list-obj_descr  =  ld_attdescription.

   t_packing_list-obj_name   =  ld_attfilename.

   t_packing_list-doc_size   =  t_packing_list-body_num * 255.

   APPEND t_packing_list.

* Add the recipients email address

   CLEAR t_receivers.

   REFRESH t_receivers.

   t_receivers-receiver = ld_email.

   t_receivers-rec_type = 'U'.

   t_receivers-com_type = 'INT'.

   t_receivers-notif_del = 'X'.

   t_receivers-notif_ndel = 'X'.

   APPEND t_receivers.

*FM to send the email

   CALL FUNCTION 'SO_DOCUMENT_SEND_API1'

     EXPORTING

       document_data              = w_doc_data

       put_in_outbox              = 'X'

       sender_address             = ld_sender_address

       sender_address_type        = ld_sender_address_type

       commit_work                = 'X'

     IMPORTING

       sent_to_all                = w_sent_all

     TABLES

       packing_list               = t_packing_list

       contents_bin               = t_attachment

       contents_txt               = it_message

       receivers                  = t_receivers

     EXCEPTIONS

       too_many_receivers         = 1

       document_not_sent          = 2

       document_type_not_exist    = 3

       operation_no_authorization = 4

       parameter_error            = 5

       x_error                    = 6

       enqueue_error              = 7

       OTHERS                     = 8.

* Populate zerror return code

   ld_error = sy-subrc.

* Populate zreceiver return code

   LOOP AT t_receivers.

     ld_receiver = t_receivers-retrn_code.

   ENDLOOP.

ENDFORM.                    "send_file_as_email_attachment

For 2nd Error :  You need to contact with basis team and do some necessary setting in SCOT

BR

Harsh

0 Kudos

Hi Harsh,

Thanks for the code.

I applied it...but still the same problem.

0 Kudos

Which SAP form you are using here. Is it Smartform or Adobeform?

Are you able to see print preview.

Please check if there is any text of languages which are not supported. You may need to install that language.

Also check if attachment is too big.

Warm Regards,

Shyam Agrawal