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Problem with Outlook Integration droping emails onto activity.

SAP B1 8.81

Hi experts

I can no longer 'drag and drop' emails from Outlook onto activity in SAP. (This is working fine until recently but now activity does not pop-up when email is 'dropped')

I checked the installed Add-Ons and it seem OK (I disconnected and then reconnected to confirm)

I checked in Outlook also but cannot see where problem is that is stopping this function.

I reboot the SAP Business One Integration service also.

Can anyone suggest how to resolve this?

Thanks & Regards,

Karen

Former Member
replied

Hi,

Please refer SAP note:

1618429 - Drag and Drop from MS Outlook fails in Activity
form

Thanks & Regards,

Nagarajan

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