Credit Note needs to have a NO STOCK ENTRY option
Our process is to:
1. Create Delivery - this will Credit Stock (Balance Sheet) and Debit Cost of Gooos (P&L)
2. Then we create Invoice - this Credits Sales (P&L) and Debits Customer (Balance Sheet)
Then we made a mistake on an Invoice - we used 2014 date instead of 2015. The Delivery Document was correctly dated 2015
To correct this we raised a Credit note dated 2014, however this posted correctly a reversal - Dr Sales, Cr Customer but it also posted incorrectly a reversal to the Stock entry. The reason I say incorrectly is because we only wanted a reversal to the entry that the original Invoice dated 2014. The entry associated with the Delivery was correct and did not need adjustment.
The proposed solutions can be
The credit note can have 2 options:
a. Credit Note that only creates Dr Sales Cr Customer
b. or Credit Note that creates Dr Sales Cr Customer but also Dr Stock and Cr Cost of Goods.
Solution B - preferable
SAP should keep track of the Journal attached to an Invoice and the Credit Note should ONLY reverse the entry that was originally raised by the SAP process.
Your comments or solutions would be appreciated since SAP creates the wrong entries at the moment.
Vicky Williams replied
The cancellation days can be set in the following:
on General tab
'Max. No. of Days for Cancelling Marketing Documents Before or After Posting'
Perhaps this will help and allow the document to be cancelled if you set it e.g. to 30 days
I'm sorry I don't know the effect on the Journal for cancelling the document, but I think it will just reverse everything