Unable to connect to SAP Lumira cloud from desktop application

[nikhil_joy2]

Hello all,

I am trying to publish one story created in the desktop application to SAP lumira cloud. But I am getting error message as shown below. When I try to login to the cloud through browser, I am able to login and create and view story from excel dataset.

please find below the proxy settings under preference

Am I missing something? Please help

thanks in advance

Regards,

Nikhil Joy

[TammyPowlas · Accepted solution]

Please look at this document and I also recommend searching SCN as this is a common issue/question

[nikhil_joy2 · Accepted solution]

Hello Tammy,

Thanks for the quick reply.

Please note that I have done the same setting mentioned in the link which you have provided, still getting the error message.

Also checked for the error message before posting and couldn't find any link pointing to my issue.

If anyone faced something similar, Please help

thanks in advance

Regards,

Nikhil Joy

[Henry_Banks · Accepted solution]

that proxy:8080 is purely an example - as the document also says:

**Note that you will need to contact your IT department if you are unsure of your corporate proxy settings.

[former_member224865]

i have the same issue too

[Henry_Banks]

this is an area of active improvement, and I believe SP22 (our next release) does auto-detect the proxy settings

regards,

H

[Former Member]

Hi

I have the same issue as Nikhil. The proxy setting are correct and have verified with IT department. The issue seems to be I am using Free Lumira Cloud version. If I understand it right we need the Lumira Enterprise Edition (additional license) to publish from desktop to cloud.

Can you please confirm?

regards

Adrian Fernando