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Automatic Reboot after Install: Due to What Prerequisite?

A customer installing my 32-bit winform Crystal Viewer app (Cr for VS, SP12) on a server machine (Windows 2008 Standard R2, SP1) claims the installation caused an automatic reboot of the server. 


Question: is there a known portion of the install (the runtime? any of the prerequisites?) that might cause a automatic reboot?

replied

Hi Ido

First time I hear of this issue. Would VC++ runtime cause this? (I've also never heard of VC++ doing this, but...). Any other runtime components being installed at the same time? Can they duplicate the behavior on other WIN 2008 computers?

Assumption is they are installing as local admin and all that. But I suspect you know more about that then I do : )

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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