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Configure SAP CRM with Solution Manager?

Hi guys,

I came across a demo on a blog that showed how to configure ITSM in SAP CRM using Solution Manager.

Is there the same concept for any configuration in SAP CRM? I would like to know if it were possible to use it to configure other parts of SAP CRM (Service, Interaction Center or Sales). I'd rather do config in a "clean way" and have the relevant documentation already available instead of having to to it all manually via SPRO.

We're using SAP CRM 7.0 EHP2 and SolMan 7.1

Has anyone of you done it before? or is it just for ITSM?

Please let me know,.

Former Member
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