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Action and Date Profile Question

REQUIREMENT:  Trigger and E-mail/Alert if the Lead Status = New and Status Since is already over 2 days old.

Problem: May need to use Date profile to configure Milestone?  No idea how to create this.

Read the following blog:

Actions in SAP CRM Part 2: Action conditions and execution

Very Helpful but creating this date profile/type milestone seems diffucult please help.

Thanks,

Manish

Former Member
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