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Unable to install CR runtime engine for .Net Framework 4.0

Hi,

I am attempting to install SAP Crystal Reports for Visual Studio 10.

The installation started and at some point I was prompted whether I would like to install the 64 bit version of the runtime as I am on a 64 bit machine.  I responded Yes.

However, the installation chokes with the following error:

Error 1935.  An error occured during the installation of assembly component

{844EFBA7-1C24-93B2-A01F-C8B3B9A1EA8E}.HRESULT:0x80073715.

I have installed Windows 8.1 on my machine and have .NetFramework 4.0 installed.

Any ideas on how to address this issue?

Former Member
Former Member replied

Thought to post that my problem has been solved and crystal reports runtime successfully installed on my machine. 

I enabled MSI logging and found that the actual error in the log was:

MSI (s) (E4:78) [13:06:25:219]: Assembly Error:The identities of the manifests are identical but their contents are different.

MSI (s) (E4:78) [13:06:25:219]: Note: 1: 1935 2: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E} 3: 0x80073715 4: IAssemblyCacheItem 5: Commit 6: Microsoft.VC80.CRT,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

MSI (s) (E4:78) [13:06:25:219]: Assembly Error (sxs): Please look into Component Based Servicing Log located at %windir%\logs\cbs\cbs.log to get more diagnostic information.

Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

MSI (s) (E4:78) [13:06:30:263]: Product: SAP Crystal Reports runtime engine for .NET Framework (64-bit) -- Error 1935. An error occurred during the installation of assembly component {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, assembly name: Microsoft.VC80.CRT,version="8.0.50727.4053",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

Action ended 13:06:30: InstallExecute. Return value 3.

After googling this error I came across this blog post that helped me solve the problem:

Problem Installing Crystal Reports Redistributable 64 bit version | Sergey Barskiy's Blog

I simply followed the instructions (other than the MSI logging bit as I had already done that previously) - and it finally fixed my issue.


Hopefully someone else will benefit from the post:).


Thanks again Vinit and Ludek for attempting to help:)


Roopa

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