on 01-12-2015 6:23 PM
At the time of creation of Sales order the Sales Group (VKGRP) is getting changed. It is seen that there is no change in the Customer Master during this creation of Sales Order. Screen variant is already set to avoid this problem but, still the Sales group is getting changed for few sales orders.
Hi,
Finally got the root cause of the issue.
At the time of creation of the Sales order, in the initial screen if you enter the Sales Group after entering the Sales document type, that will be picked up as Sales Group of the Customer, though the customer is having the different Sales Group.
Then you can save the Sales Order also with this wrong Sales Group.
With regards,
Samyak
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Hi Samyak,
As you had stated below:
At the time of creation of Sales order the Sales Group (VKGRP) is getting changed
You need to check :
Hope this will help you.
Thanks and Regards
Atulkumar Dagade
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Samyak,
Yes probably this is due to some coding done in a userexit!
Please do this test - remove the sales group from the customer. And then create the sales order. What sales group does the order populate?
Ofcourse, this field should not be mandatory in the customer; in order to keep it blank.
TW
Samyak,
Paste the customer mater with the sales group and the sales order with the sales group.
Further, is the sales office the same in customer and sales order?
Check change log, in a user changing the group manually?
TW
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Hi,
check the below points one more time in your enterprise structure for sales group
1.Assignment of the same sales office to sales area & Sales office to sales group
2.Master data :for the customer extended to above sales area (which is above linked sales group+Sales office)
3.Assignment of sales documents to above sales area(which is linked above sales group+Sales office)
Thanks,
Krishna.
maybe there is a userexit for this field? you can check the codes in mv45afzz or put a watchpoint on sales group upon saving the sales order. Also what might be helpful is to identify the common characteristics those sales orders share and do more research there.
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