cancel
Showing results for 
Search instead for 
Did you mean: 

disp+work.exe has stopped and is grey

Former Member
0 Kudos

Can someone please help?  I've been trying to figure this out for the last week without any success.

My problem is 2 fold.

1) SAP BW used to work but stopped working a few days ago.  When I start the databases the disp+work.exe is grey and has a status of Stopped.  When BW was working the disp+work.exe was yellow but I was still able to connect.

2) SAP BPC 7.5 isn't working at all.  Meaning, I am not able to connect to it.  I receive an error stating that the IP is unreachable.  I think the 2 problems are related but I could be wrong.

Here is the dev_disp log.  I hope this helps and I appreciate any help.

---------------------------------------------------

trc file: "dev_disp", trc level: 1, release: "701"

---------------------------------------------------

sysno      41

sid        PDV

systemid   562 (PC with Windows NT)

relno      7010

patchlevel 0

patchno    32

intno      20020600

make:      multithreaded, Unicode, 64 bit, optimized

pid        3328

Sat Jan 10 02:11:25 2015

kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)

length of sys_adm_ext is 576 bytes

*** SWITCH TRC-HIDE on ***

***LOG Q00=> DpSapEnvInit, DPStart (41 3328) [dpxxdisp.c   1286]

  shared lib "dw_xml.dll" version 32 successfully loaded

  shared lib "dw_xtc.dll" version 32 successfully loaded

  shared lib "dw_stl.dll" version 32 successfully loaded

  shared lib "dw_gui.dll" version 32 successfully loaded

  shared lib "dw_mdm.dll" version 32 successfully loaded

rdisp/softcancel_sequence :  -> 0,5,-1

use internal message server connection to port 3941

Sat Jan 10 02:11:30 2015

*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds

***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c  5529]

MtxInit: 30000 0 0

DpSysAdmExtInit: ABAP is active

DpSysAdmExtInit: VMC (JAVA VM in WP) is not active

DpIPCInit2: start server >erpukpltm_PDV_41                        <

DpShMCreate: sizeof(wp_adm) 21024 (1752)

DpShMCreate: sizeof(tm_adm) 5912704 (29416)

DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

DpShMCreate: sizeof(comm_adm) 552080 (1088)

DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

DpShMCreate: sizeof(slock_adm) 0 (104)

DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

DpShMCreate: sizeof(file_adm) 0 (72)

DpShMCreate: sizeof(vmc_adm) 0 (1864)

DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)

DpShMCreate: sizeof(gw_adm) 48

DpShMCreate: SHM_DP_ADM_KEY (addr: 00000000092B0050, size: 6605376)

DpShMCreate: allocated sys_adm at 00000000092B0050

DpShMCreate: allocated wp_adm at 00000000092B2270

DpShMCreate: allocated tm_adm_list at 00000000092B7490

DpShMCreate: allocated tm_adm at 00000000092B74F0

DpShMCreate: allocated wp_ca_adm at 000000000985AD70

DpShMCreate: allocated appc_ca_adm at 0000000009860B70

DpShMCreate: allocated comm_adm at 0000000009862AB0

DpShMCreate: system runs without slock table

DpShMCreate: system runs without file table

DpShMCreate: allocated vmc_adm_list at 00000000098E9740

DpShMCreate: allocated gw_adm at 00000000098E97C0

DpShMCreate: system runs without vmc_adm

DpShMCreate: allocated ca_info at 00000000098E97F0

DpShMCreate: allocated wall_adm at 00000000098E9800

MBUF state OFF

DpCommInitTable: init table for 500 entries

rdisp/queue_size_check_value :  -> off

ThTaskStatus: rdisp/reset_online_during_debug 0

EmInit: MmSetImplementation( 2 ).

MM global diagnostic options set: 0

<ES> client 0 initializing ....

<ES> InitFreeList

<ES> block size is 4096 kByte.

<ES> Info: em/initial_size_MB( 10230MB) not multiple of em/blocksize_KB( 4096KB)

<ES> Info: em/initial_size_MB rounded up to 10232MB

Using implementation view

<EsNT> Using memory model view.

<EsNT> Memory Reset disabled as NT default

<ES> 2557 blocks reserved for free list.

ES initialized.

J2EE server info

  start = TRUE

  state = STARTED

  pid = 3208

  argv[0] = D:\usr\sap\PDV\DVEBMGS41\exe\jcontrol.EXE

  argv[1] = D:\usr\sap\PDV\DVEBMGS41\exe\jcontrol.EXE

  argv[2] = pf=D:\usr\sap\PDV\SYS\profile\PDV_DVEBMGS41_erpukpltm

  argv[3] = -DSAPSTART=1

  argv[4] = -DCONNECT_PORT=65000

  argv[5] = -DSAPSYSTEM=41

  argv[6] = -DSAPSYSTEMNAME=PDV

  argv[7] = -DSAPMYNAME=erpukpltm_PDV_41

  argv[8] = -DSAPPROFILE=D:\usr\sap\PDV\SYS\profile\PDV_DVEBMGS41_erpukpltm

  argv[9] = -DFRFC_FALLBACK=ON

  argv[10] = -DFRFC_FALLBACK_HOST=localhost

  start_lazy = 0

  start_control = SAP J2EE startup framework

DpJ2eeStart: j2ee state = STARTED

rdisp/http_min_wait_dia_wp : 1 -> 1

***LOG CPS=> DpLoopInit, ICU ( 3.0 3.0 4.0.1) [dpxxdisp.c   1681]

***LOG Q0K=> DpMsAttach, mscon ( erpukpltm) [dpxxdisp.c   12483]

DpStartStopMsg: send start message (myname is >erpukpltm_PDV_41                        <)

DpStartStopMsg: start msg sent

CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.

CCMS: Initalizing shared memory of size 60000000 for monitoring segment.

CCMS: Checking Downtime Configuration of Monitoring Segment.

CCMS: start to initalize 3.X shared alert area (first segment).

DpJ2eeLogin: j2ee state = CONNECTED

DpMsgAdmin: Set release to 7010, patchlevel 0

MBUF state PREPARED

MBUF component UP

DpMBufHwIdSet: set Hardware-ID

***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1048]

DpMsgAdmin: Set patchno for this platform to 32

Release check o.K.

Sat Jan 10 02:11:32 2015

***LOG Q0I=> NiIRead: recv (10054: WSAECONNRESET: Connection reset by peer) [nixxi.cpp 4436]

*** ERROR => NiIRead: SiRecv failed for hdl 4 / sock 236

    (SI_ECONN_BROKEN/10054; I4; ST; 127.0.0.1:2797) [nixxi.cpp    4436]

*** ERROR => DpJ2eeMsgProcess: NiRead failed (NIECONN_BROKEN) [dpxxj2ee.c   1212]

DpJ2eeMsgProcess: j2ee state = CONNECTED (NIECONN_BROKEN)

Sat Jan 10 02:12:10 2015

my types changed after wp death/restart 0xbf --> 0xbe

my types changed after wp death/restart 0xbe --> 0xbc

my types changed after wp death/restart 0xbc --> 0xb8

my types changed after wp death/restart 0xb8 --> 0xb0

my types changed after wp death/restart 0xb0 --> 0xa0

my types changed after wp death/restart 0xa0 --> 0x80

*** DP_FATAL_ERROR => DpWPCheck: no more work processes

*** DISPATCHER EMERGENCY SHUTDOWN ***

increase tracelevel of WPs

NiWait: sleep (10000ms) ...

NiISelect: timeout 10000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:20 2015

NiISelect: TIMEOUT occured (10000ms)

dump system status

Workprocess Table (long) Sat Jan 10 02:12:20 2015

========================

No Ty. Pid      Status  Cause Start Err Sem CPU    Time  Program          Cl  User         Action                    Table

-------------------------------------------------------------------------------------------------------------------------------

0 DIA     2552 Ended         no      1   0        0                                                                         

1 DIA     2936 Ended         no      1   0        0                                                                         

2 DIA     3372 Ended         no      1   0        0                                                                         

3 DIA     3376 Ended         no      1   0        0                                                                         

4 DIA     4360 Ended         no      1   0        0                                                                         

5 UPD     4368 Ended         no      1   0        0                                                                         

6 ENQ     3860 Ended         no      1   0        0                                                                         

7 BTC     3424 Ended         no      1   0        0                                                                         

8 BTC     1512 Ended         no      1   0        0                                                                         

9 BTC     2852 Ended         no      1   0        0                                                                         

10 SPO     4100 Ended         no      1   0        0                                                                         

11 UP2     4164 Ended         no      1   0        0                                                                         

Dispatcher Queue Statistics Sat Jan 10 02:12:20 2015

===========================

+------+--------+--------+--------+--------+--------+

|  Typ |    now |   high |    max | writes |  reads |

+------+--------+--------+--------+--------+--------+

| NOWP |      0 |      2 |   2000 |      5 |      5 |

+------+--------+--------+--------+--------+--------+

|  DIA |      5 |      5 |   2000 |      5 |      0 |

+------+--------+--------+--------+--------+--------+

|  UPD |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  ENQ |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  BTC |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  SPO |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

|  UP2 |      0 |      0 |   2000 |      0 |      0 |

+------+--------+--------+--------+--------+--------+

max_rq_id 12

wake_evt_udp_now 0

wake events       total     8,  udp     6 ( 75%),  shm     2 ( 25%)

since last update total     8,  udp     6 ( 75%),  shm     2 ( 25%)

Dump of tm_adm structure: Sat Jan 10 02:12:20 2015

=========================

Term    uid  man user    term   lastop  mod wp  ta   a/i (modes)

Workprocess Comm. Area Blocks Sat Jan 10 02:12:20 2015

=============================

Slots: 300, Used: 1, Max: 0

+------+--------------+----------+-------------+

|   id | owner        |   pid    | eyecatcher  |

+------+--------------+----------+-------------+

|    0 | DISPATCHER   |       -1 | *WPCAAD000* |

NiWait: sleep (5000ms) ...

NiISelect: timeout 5000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:25 2015

NiISelect: TIMEOUT occured (5000ms)

DpHalt: shutdown server >erpukpltm_PDV_41                        < (normal)

DpJ2eeDisableRestart

MsIDelService: delete service J2EE for myself

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=161,pac=1,MESG_IO)

MsINiWrite: sent 161 bytes

send msg (len 110+51) to name           MSG_SERVER, type 0, key -

MsSndName: MS_DEL_PROPERTY ok

Send 51 bytes to MSG_SERVER

MS_DEL_PROPERTY : asynchronous call

send MsDelService(J2EE) to msgserver

DpIJ2eeShutdown: send SIGINT to SAP J2EE startup framework (pid=3208)

killing process (3208) (SOFT_KILL)

*** ERROR => DpProcKill: kill failed [dpntdisp.c   371]

DpIJ2eeShutdown: j2ee state = SHUTDOWN

SiSelNClear: set events of sock 328 to: ---

SiSelNRemove: removed sock 328 (pos=2)

SiSelNRemove: removed sock 328

NiSelIRemove: removed hdl 2

DpDelSocketInfo: del info for socket 2 (type=7)

NiICloseHandle: shutdown and close hdl 2 / sock 328 - sock -1

DpModState: buffer in state MBUF_PREPARED

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=110,pac=1,MESG_IO)

MsINiWrite: sent 110 bytes

MsIModState: change state to SHUTDOWN

DpModState: change server state from STARTING to SHUTDOWN

Switch off Shared memory profiling

ShmProtect( 57, 3 )

ShmProtect(SHM_PROFILE, SHM_PROT_RW

ShmProtect( 57, 1 )

ShmProtect(SHM_PROFILE, SHM_PROT_RD

DpWakeUpWps: wake up all wp's

Stop work processes

Stop gateway

killing process (2820) (SOFT_KILL)

Stop icman

killing process (1792) (SOFT_KILL)

Terminate gui connections

wait for end of work processes

wait for end of gateway

[DpProcDied] Process lives  (PID:2820  HANDLE:336)

waiting for termination of gateway ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:26 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process died  (PID:2820  HANDLE:336)

wait for end of icman

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:27 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:28 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:29 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:30 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:31 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:32 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:33 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:34 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:35 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:36 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process lives  (PID:1792  HANDLE:352)

waiting for termination of icman ...

NiWait: sleep (1000ms) ...

NiISelect: timeout 1000ms

NiISelect: maximum fd=377

NiISelect: read-mask is NULL

NiISelect: write-mask is NULL

Sat Jan 10 02:12:37 2015

NiISelect: TIMEOUT occured (1000ms)

[DpProcDied] Process died  (PID:1792  HANDLE:352)

[DpProcDied] Process died  (PID:3208  HANDLE:320)

DpStartStopMsg: send stop message (myname is >erpukpltm_PDV_41                        <)

DpStartStopMsg: Write AD_STARTSTOP message with type=  0, name=erpukpltm_PDV_41    , sapsysnr=41, hostname=erpukpltm                                                      

AdGetSelfIdentRecord: >                                                                           <

AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0

AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0

DpConvertRequest: net size = 189 bytes

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=562,pac=1,MESG_IO)

MsINiWrite: sent 562 bytes

send msg (len 110+452) to name                    -, type 4, key -

DpStartStopMsg: stop msg sent

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 received data (rcd=114,pac=1,MESG_IO)

NiBufIIn: NIBUF len=114

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 114 bytes

MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -

DpHalt: received 4 bytes from message server

NiIRead: hdl 3 received data (rcd=274,pac=1,MESG_IO)

NiBufIIn: NIBUF len=274

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 274 bytes

MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -

DpHalt: received 164 bytes from message server

NiIRead: hdl 3 recv would block (errno=EAGAIN)

NiIRead: read for hdl 3 timed out (0ms)

DpHalt: no more messages from the message server

DpHalt: send keepalive to synchronize with the message server

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=114,pac=1,MESG_IO)

MsINiWrite: sent 114 bytes

send msg (len 110+4) to name           MSG_SERVER, type 0, key -

MsSndName: MS_NOOP ok

Send 4 bytes to MSG_SERVER

NiIRead: hdl 3 recv would block (errno=EAGAIN)

NiIPeek: peek successful for hdl 3 (r)

NiIRead: hdl 3 received data (rcd=114,pac=1,MESG_IO)

NiBufIIn: NIBUF len=114

NiBufIIn: packet complete for hdl 3

NiBufReceive starting

MsINiRead: received 114 bytes

MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -

Received 4 bytes from MSG_SERVER                             

Received opcode MS_NOOP from msg_server, reply MSOP_OK

MsOpReceive: ok

MsSendKeepalive : keepalive sent to message server

NiIRead: hdl 3 recv would block (errno=EAGAIN)

Sat Jan 10 02:12:38 2015

NiIPeek: peek for hdl 3 timed out (r; 1000ms)

NiIRead: read for hdl 3 timed out (1000ms)

DpHalt: no more messages from the message server

DpHalt: sync with message server o.k.

detach from message server

***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   12829]

NiBufSend starting

NiIWrite: hdl 3 sent data (wrt=110,pac=1,MESG_IO)

MsINiWrite: sent 110 bytes

MsIDetach: send logout to msg_server

MsIDetach: call exit function

DpMsShutdownHook called

NiBufISelUpdate: new MODE -- (r-) for hdl 3 in set0

SiSelNSet: set events of sock 264 to: ---

NiBufISelRemove: remove hdl 3 from set0

SiSelNRemove: removed sock 264 (pos=3)

SiSelNRemove: removed sock 264

NiSelIRemove: removed hdl 3

MBUF state OFF

AdGetSelfIdentRecord: >                                                                           <

AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0

AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0

AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0

blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/12

LOCK WP ca_blk 1

make DISP owner of wp_ca_blk 1

DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 15)

MBUF component DOWN

NiICloseHandle: shutdown and close hdl 3 / sock 264

NiBufIClose: clear extension for hdl 3

MsIDetach: detach MS-system

cleanup EM

EsCleanup ....

EmCleanup() -> 0

Es2Cleanup: Cleanup ES2

***LOG Q05=> DpHalt, DPStop ( 3328) [dpxxdisp.c   11045]

Good Bye .....

Accepted Solutions (1)

Accepted Solutions (1)

alwina_enns
Employee
Employee
0 Kudos

Hello Rafael,

could you please attach also dev_w0?

Regards,
Alwina

Former Member
0 Kudos

Sure.  Here it is.

---------------------------------------------------

trc file: "dev_w0", trc level: 1, release: "701"

---------------------------------------------------

*

*  ACTIVE TRACE LEVEL           1

*  ACTIVE TRACE COMPONENTS      all, MJ

*

B Mon Jan 12 20:46:12 2015

B  create_con (con_name=R/3)

B  Loading DB library 'D:\usr\sap\PDV\DVEBMGS41\exe\dboraslib.dll' ...

B  Library 'D:\usr\sap\PDV\DVEBMGS41\exe\dboraslib.dll' loaded

B  Version of 'D:\usr\sap\PDV\DVEBMGS41\exe\dboraslib.dll' is "700.08", patchlevel (0.25)

B  New connection 0 created

M sysno      41

M sid        PDV

M systemid   562 (PC with Windows NT)

M relno      7010

M patchlevel 0

M patchno    32

M intno      20020600

M make:      multithreaded, Unicode, 64 bit, optimized

M pid        2820

M

M  kernel runs with dp version 241000(ext=110000) (@(#) DPLIB-INT-VERSION-241000-UC)

M  length of sys_adm_ext is 576 bytes

M  ***LOG Q0Q=> tskh_init, WPStart (Workproc 0 2820) [dpxxdisp.c   1348]

I  MtxInit: 30000 0 0

M  DpSysAdmExtCreate: ABAP is active

M  DpSysAdmExtCreate: VMC (JAVA VM in WP) is not active

M  DpShMCreate: sizeof(wp_adm) 21024 (1752)

M  DpShMCreate: sizeof(tm_adm) 5912704 (29416)

M  DpShMCreate: sizeof(wp_ca_adm) 24064 (80)

M  DpShMCreate: sizeof(appc_ca_adm) 8000 (80)

M  DpCommTableSize: max/headSize/ftSize/tableSize=500/16/552064/552080

M  DpShMCreate: sizeof(comm_adm) 552080 (1088)

M  DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0

M  DpShMCreate: sizeof(slock_adm) 0 (104)

M  DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0

M  DpShMCreate: sizeof(file_adm) 0 (72)

M  DpShMCreate: sizeof(vmc_adm) 0 (1864)

M  DpShMCreate: sizeof(wall_adm) (41664/36752/64/192)

M  DpShMCreate: sizeof(gw_adm) 48

M  DpShMCreate: SHM_DP_ADM_KEY (addr: 000000000B2B0050, size: 6605376)

M  DpShMCreate: allocated sys_adm at 000000000B2B0050

M  DpShMCreate: allocated wp_adm at 000000000B2B2270

M  DpShMCreate: allocated tm_adm_list at 000000000B2B7490

M  DpShMCreate: allocated tm_adm at 000000000B2B74F0

M  DpShMCreate: allocated wp_ca_adm at 000000000B85AD70

M  DpShMCreate: allocated appc_ca_adm at 000000000B860B70

M  DpShMCreate: allocated comm_adm at 000000000B862AB0

M  DpShMCreate: system runs without slock table

M  DpShMCreate: system runs without file table

M  DpShMCreate: allocated vmc_adm_list at 000000000B8E9740

M  DpShMCreate: allocated gw_adm at 000000000B8E97C0

M  DpShMCreate: system runs without vmc_adm

M  DpShMCreate: allocated ca_info at 000000000B8E97F0

M  DpShMCreate: allocated wall_adm at 000000000B8E9800

M Mon Jan 12 20:46:13 2015

M  rdisp/queue_size_check_value :  -> off

M  ThTaskStatus: rdisp/reset_online_during_debug 0

X  EmInit: MmSetImplementation( 2 ).

X  MM global diagnostic options set: 0

X  <ES> client 0 initializing ....

X  Using implementation view

X  <EsNT> Using memory model view.

M  <EsNT> Memory Reset disabled as NT default

X  ES initialized.

M  ThInit: running on host erpukpltm

M Mon Jan 12 20:46:14 2015

M  calling db_connect ...

C  Prepending D:\usr\sap\PDV\DVEBMGS41\exe to Path.

C  Oracle Client Version: '10.2.0.1.0'

C  Client NLS setting (OCINlsGetInfo): 'AMERICAN_AMERICA.UTF8'

C  Logon as OPS$-user to get SAPSR3's password

C  Connecting as /@PDV on connection 0 (nls_hdl 0) ... (dbsl 700 151208)

C  Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch

C    0 UTF8                                                      0 000000000E0C00C0 0000000002F1E7D0 000000000E0C8A68

C  Attaching to DB Server PDV (con_hdl=0,svchp=000000000E0C8928,srvhp=000000000E0C9208)

C  Starting user session: OCISessionBegin(con_hdl=0, usr='/',svchp=000000000E0C8928, srvhp=000000000E0C9208, usrhp=0000000002F1EFE8)

C  *** ERROR => OCI-call 'OCISessionBegin' failed with rc=1035

[dboci.c      4704]

C  Detaching from DB Server (con_hdl=0,svchp=000000000E0C8928,srvhp=000000000E0C9208)

C  *** ERROR => CONNECT failed with sql error '1035'

[dbsloci.c    11175]

C  Try to connect with default password

C  Connecting as SAPSR3/<pwd>@PDV on connection 0 (nls_hdl 0) ... (dbsl 700 151208)

C  Nls CharacterSet                 NationalCharSet              C      EnvHp      ErrHp ErrHpBatch

C    0 UTF8                                                      0 000000000E0C00C0 0000000002F1E7D0 000000000E0C8A68

C  Attaching to DB Server PDV (con_hdl=0,svchp=000000000E0C8928,srvhp=000000000E0C9208)

C  Starting user session: OCISessionBegin(con_hdl=0, usr=SAPSR3/<pwd>, svchp=000000000E0C8928, srvhp=000000000E0C9208, usrhp=0000000002F1EFE8)

C  *** ERROR => OCI-call 'OCISessionBegin' failed with rc=28000

[dboci.c      4704]

C  Detaching from DB Server (con_hdl=0,svchp=000000000E0C8928,srvhp=000000000E0C9208)

C  *** ERROR => CONNECT failed with sql error '28000'

[dbsloci.c    11175]

B  ***LOG BY2=> sql error 28000  performing CON [dbsh#2 @ 1208] [dbsh    1208 ]

B  ***LOG BY0=> ORA-28000: the account is locked [dbsh#2 @ 1208] [dbsh    1208 ]

B  ***LOG BY2=> sql error 28000  performing CON [dblink#3 @ 431] [dblink  0431 ]

B  ***LOG BY0=> ORA-28000: the account is locked [dblink#3 @ 431] [dblink  0431 ]

M  ***LOG R19=> ThInit, db_connect ( DB-Connect 000256) [thxxhead.c   1449]

M  in_ThErrHandle: 1

M  *** ERROR => ThInit: db_connect (step 1, th_errno 13, action 3, level 1) [thxxhead.c   10563]

M  Info for wp 0

M    pid = 2820

M    severity = 0

M    status = 0

M    stat = WP_RUN

M    waiting_for = NO_WAITING

M    reqtype = DP_RQ_DIAWP

M    act_reqtype = NO_REQTYPE

M    rq_info = 0

M    tid = -1

M    mode = 255

M    len = -1

M    rq_id = 65535

M    rq_source =

M    last_tid = 0

M    last_mode = 0

M    semaphore = 0

M    act_cs_count = 0

M    csTrack = 0

M    csTrackRwExcl = 0

M    csTrackRwShrd = 0

M    mode_cleaned_counter = 0

M    control_flag = 0

M    int_checked_resource(RFC) = 0

M    ext_checked_resource(RFC) = 0

M    int_checked_resource(HTTP) = 0

M    ext_checked_resource(HTTP) = 0

M    report = >                                        <

M    action = 0

M    tab_name = >                              <

M    attachedVm = no VM

M  *****************************************************************************

M  *

M  *  LOCATION    SAP-Server erpukpltm_PDV_41 on host erpukpltm (wp 0)

M  *  ERROR       ThInit: db_connect

M  *

M  *  TIME        Mon Jan 12 20:46:14 2015

M  *  RELEASE     701

M  *  COMPONENT   Taskhandler

M  *  VERSION     1

M  *  RC          13

M  *  MODULE      thxxhead.c

M  *  LINE        10783

M  *  COUNTER     1

M  *

M  *****************************************************************************

M  PfStatDisconnect: disconnect statistics

M  Entering TH_CALLHOOKS

M  ThCallHooks: call hook >BtcCallLgCl< for event BEFORE_DUMP

M  ThCallHooks: call hook >ThrSaveSPAFields< for event BEFORE_DUMP

M  *** ERROR => ThrSaveSPAFields: no valid thr_wpadm [thxxrun1.c   723]

M  *** ERROR => ThCallHooks: event handler ThrSaveSPAFields for event BEFORE_DUMP failed [thxxtool3.c  261]

M  Entering ThSetStatError

M  ThIErrHandle: do not call ThrCoreInfo (no_core_info=0, in_dynp_env=0)

M  Entering ThReadDetachMode

M  call ThrShutDown (1)...

M  ***LOG Q02=> wp_halt, WPStop (Workproc 0 2820) [dpnttool.c   334]

Reagan
Advisor
Advisor
0 Kudos

>>B  ***LOG BY0=> ORA-28000: the account is locked [dbsh#2 @ 1208] [dbsh    1208 ]<<

Unlock the SAPSR3 user from SQL

Follow this SAP note

951167 - ORA-28000: the account is locked

Cheers

RB

Former Member
0 Kudos

Hi Reagan,

Thanks for the response.  When I try to log in as sysdba to unlock the user I get a TNS: protocol adapter error.

I've even restarted the services:

OracleServicesPDV

OraclePDV102TNSListener

OraclePDV102iSQL*Plus

Can you help with this?

Reagan
Advisor
Advisor
0 Kudos

Rafael,

Connect to the server as <SID>adm and call the SQL prompt.

Also could you provide the background of this issue please?

Did you make any changes to the system prior to this?

Cheers

RB

Former Member
0 Kudos

Is there an alternate way for me to connect to the server?  I receive an TNS:protocol adapter error when I try to connect via the command prompt.

Background:  I started this project last monday and I was able to get SAP BW to work, meaning I was able to login even though the disp+work.exe in the processes windows was yellow.  At the time SAP BPC didn't work.  I've updated the services and host text files to include the server IP address since then.  On friday, I was not able to connect to SAP BW and now I am receiving the TNS: protocol adapter error.

There isn't anyone else that I can ask for help.  The server was down for awhile but now my company wants to bring it back online.

Sriram2009
Active Contributor
0 Kudos

Hi Rafael

Just do the full system restart and then try again

BR

SS

Former Member
0 Kudos

Hi Reagan,

I was able to unlock SAPSR3 using the oracle enterprise management.  Thanks for your help!

SAP BPC still isn't connecting, do you have any advice on what I should do?

Thanks,

Rafael

Former Member
0 Kudos

I was able to unlock the user with Oracle Enterprise Manager.  Thanks for your help.  I really appreciate it.

Answers (3)

Answers (3)

Former Member
0 Kudos


Hi Rafael,

What are the outputs of below commands :

1. lsnrctl status (need to execute with ora<sid> user)

2. ps -ef | grep oracle

Regards,

Nikhil

Former Member
0 Kudos

Looks like listener daemon isnt running?

can you check with <SID>adm following: tnsping PDV

also DpNetCheck: NiAddrToHost(1.0.0.0) <-

maybe nslookup erpukpltm

could you please past also R3trans -d log ?

Thanks

Stan

Former Member
0 Kudos

I tried both tnsping and nslookup erpukpltm and everything is working fine. Both return the expected output.

Is there anything else I can try in order to get BPC running?

Thanks,

Rafael

Former Member
0 Kudos

Hi,


Check if your oracle listner is running, if not start the listener and then try using sql prompt.

Regards,

Nikhil