No country information has been maintained for US

[Former Member]

We have run into an issue of an older delivery going on Embargo block for a domestic order, shipping within the US.

Here is what we have in place for the US.

Do I need to make a configuration change to prevent domestic orders from going on Embargo block?  I dont think any changes have been made to this configuration since we implemented in 2007.

Thank you, Alison

[Former Member · Accepted solution]

Hi Alison,

1) Firstly the reason for block is something different. If you check the document check log clearly, system couldn't find a valid date to be considered for performing Embargo check.

So, please check if there is a delivery date available in the Sales order. If there is no delivery date in Sales order, system cannot determine if embargo for a particular country is valid for that delivery date.

Please check and maintain delivery date. This should solve the issue.

2) As you pointed out, yes it is not necessary to have embargo check activated for domestic scenarios. You may remove it after checking why this was setup to check for domestic scenarios. Just wanted to make sure if there was a valid business case to set this up for domestic as well.

Regards

Dhilipan