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error crystal report bi platform


I running BI Platform 4.1 SP 4 (version and its been running great.  From the new year on it been giving me some grief here.  I have a report that I created in Writer 2013 (SP4, version and I can run the report just fine in the writer.  When I login into the server which Platform is on it will give me an error of:

The viewer could not process an event.  The database logon information for this report is either incomplete or incorrect [] --- error code: 0 [CRWEB00000119]


I can't see anything in the event on the server to fix it.  I have deleted the file off the server and resaved it.  This fix only works for a day and the next day it starts all over again with the same message.  I have check the database login information, and nothing has changed on that.

Any suggestions?

Thank you,



I found out the issue.  It was an updated from Microsoft causing my grief.  I did an Windows Update and restarted the server and it fixed my issue here.

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