SAP Contact Center Reports customization

[Former Member]

Hi Everyone,

is there any  procedure available for SAP contact center reports customization and some sample reports.

Thanks in advance.

Rajesh Dod

[former_member158363 · Accepted solution]

Hello Rajesh,

check SCN blogs and documents. Very good Agur Koort's blog is a good starting point: http://scn.sap.com/community/contact-center/blog/2013/09/03/custom-reports-editing-in-report-builder

Also check standard guides https://websmp210.sap-ag.de/~sapidb/011000358700000037872012E/Reporting_Data_Guide_70.pdf and https://websmp210.sap-ag.de/~sapidb/011000358700000550472013E/Rep_Data_Examples_70.pdf .

Regards,

Dawood.

[Former Member · Accepted solution]

Thanks Dawood