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Crystal reports 11 - Reports in pending status

We are using SAP Crystal reports 2011 in the ODP platform (Server). OS : Windows 2008 server

We have a main report which is scheduled to run at 5am everyday and this main report triggers other 30 report upon successful completion.

These 30 reports goes to pending status and remain in pending status for long time. Once i restart the crystal services (Server intelligence agent) all the reports start running.

We are unable to find the root cause for this issue.

Could someone please assist me with this issue.


Former Member
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