Supplier created in CLM but get new vendor number from FI after publish
we are trying to implement the following scenario:
- Supplier is created in CLM
- Supplier is published to ECC (via PI)
- Vendor in ECC is created using an internal number range
- ECC vendor number is reported back to CLM (via PI)
In step 3 our assumptions are violated as the system tries to create the vendor in ECC with whatever there is as ExternalID in CLM instead of using the number range that is configured in ECC to get a new number.
Did we miss some configuration settings in CLM or PI or is this scenario (create supplier in CLM, get vendor number from ECC) not supported at all?
Thanks to Prasad and the OSS we created we have solved the issue now.
Just to recap what the last issue was:
The Vendor Account Group we used was initially configured to use external numbering and was published to CLM that way. When we switched it to internal numbering in ECC we forgot to publish it again to CLM and therefore CLM still thought it should use external numbering for that Vendor Account Group. Because of that it pre-populated the ERP Vendor No which then lead to the error "Integration with multiple business systems is disabled. Enter the single business system that is defined as the integrated business system in the system property" when importing the ECC response.