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FireFighter ID login only for some of the FireFighter Userid

Hi All,

I am getting a peculiar issue in CRM 7 system.Before that I am proving little background about the system complexity.

System has gone an upgrade from CRM 5.0 to CRM 7 latest version.Also it has both GRC AC 5.3 and GRC AC 10.0 plugins installed.,it's on SP6.

Issue:-Currently out of 20 FireFighter user ID's ,Team can login to only 4  FF ID of 1 particular type  but  others can't be access as when we try to login to them after filling the Reason Code and other details we get Message: SuperUser Privilge Management:5.3 with  Message no. /VIRSA/VFAT684.

We have done everything even after assignment of SAP_ALL ,SAP_NEW it doesn't resolve the issue.

Following is the screenshot.Please help me to resolve this issue.

error_FF.jpg (8012 B)
replied

Hello Pradeep,


Please check ST22 for any dump. Most probably there could be issue due to S_RFCACL authorization missing. Kindly refer to Note:190483.

Thanks & Regards,

Chandani Kaur

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