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Lumira Cloud Visualization hangs


I can log into Lumira cloud but visualization just hangs nothing happens. Can some one tell me why this is?

We don't have a licenced desktop version as yet. The data was loaded directly to the cloud and when I first did the upload many months ago I was able to see the visualization. Also SAP Sales loaded some data directly as a demo. I can see that all the data sets are still there.

Can someone help?



Former Member

Hi Adrian - which browser are you using with Lumira Cloud?  This recently released KBA says IE9 is no longer supported by Lumira Cloud/Server -

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