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Open window is not visible!!

Hello Experts,

We are using BPC 7.5 M sp04, SQL Server 2008, Office 2007.

On one of our client laptops having Windows7 and Office 2007 is having the problem (emerged few days ago) that certain dialog (pop-up) windows appear only in the Windows' taskbar but the window itself is not visible. The main Excel session window switches to waiting (non-responsive) mode until the open window is closed using right-click menu at the taskbar. 

This applies to the following commands: eTools->Open Dynamic Template, eTools->Save [Dynamic Template] As, eSubmit->Open Schedule Library, eAnalyze -> Open Report Library.

What could be causing this issue. Please Advice.

Thanks & Regards,
Rohit

Former Member
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