Mail send requirement in my new WF.
I have a business requirement like below.
In my SAP system Extended Notification(SWNCONFIG) is already implemented so when ever there is any pending workitem with a correct agent mail is sent to that person with some text and a hyperlink which is a global template for all the WFs in the system. Now my new requirement is to crate one new WF where I need to send a different template with some container element values as well as the hyper link.
My question is can I send different mail template with runtime container values in it from SWNCONFIG settings or I need to do this via method and FM SO_NEW_DOCUMENT_SEND_API1 ?
If I send a mail from separate method two mails will be send to the approver because of Extended Notification setting in the system.. if yes how to restrict SWNCONFIG mail for this case.
Quick response appreciated.