Skip to Content

Archived discussions are read-only. Learn more about SAP Q&A

Shadow instance couldn't be started in phase MAIN_SHDRUN/START_SHDI_FIRST

Hi,

When I patch solution manager 7.1 SP04 to SP12. I meet this kind of issue as below.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

      Severe error(s) occurred in phase MAIN_SHDRUN/START_SHDI_FIRST!

Last error code set: Shadow instance couldn't be started, check 'STARTSFI.LOG' and 'DEVTRACE.LOG': RFC login to system KS1 ashost IDES-SM nr 03 gwhost IDES-SM gwservice sapgw03 failed with code 1 key RFC_COMMUNICATION_FAILURE: <br/> LOCATION CPIC (TCP/IP) on local host with Unicode<br/> ERROR partner '192.168.11.192:3303' not reached<br/> TIME Wed Jan 07 14:21:54 2015<br/> RELEASE 721<br/> COMPONENT NI (network interface)<br/> VERSION 40<br/> RC -10<br/> MODULE nixxi.cpp<br/> LINE 3283<br/> DETAIL NiPConnect2: 192.168.11.192:3303<br/> SYSTEM CALL connect<br/> ERRNO 10061<br/> ERRNO TEXT WSAECONNREFUSED: Connection refused<br/> COUNTER 47<br/>

      To analyze errors during the start of the shadow instance, check the 'STARTSFI.LOG' and 'DEVTRACE.LOG' files in directory 'C:\usr\sap\KS1\SUM\abap\log'.

Repeat the phase until the shadow instance is started and you can log on to instance number '03'.

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

After search from sap scn, I try to restart shadow instance but it can't get started successfully.

And also, I confuse why error info shows solution manager system instance 03 and sapgw03 ? I can't find system instance 03 in sapmmc. Any idea?

1. FROM STARTSFI.LOG#

3 ETQ123 20150107141428: PID 9284 exited with status 0 (time 0.000 real)

1 ETQ206 Executing pre-phase DB specific actions.

1 ETQ200 Executing actual phase 'MAIN_SHDRUN/START_SHDI_FIRST'.

1 ETQ399 Phase arguments:

2 ETQ399 Arg[0] = 'START_SERVICE'

2 ETQ399 Arg[1] = 'DEVTRACE.LOG'

4 ETQ380 computing toolpath for request "TP_ALWAYS_NEW"

4 ETQ381 request "TP_ALWAYS_NEW" means "always tp from DIR_PUT/exe, for phase KX_SWITCH"

4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW"

4 ETQ399 Requirement for tp maps to 'exe'

4 ETQ383 translates to path "C:\usr\sap\KS1\SUM\abap\exe"

2 ETQ399 Distribute 3 parallel processes to 2 tp and 2 R3trans.

2 ETQ399 Starting shadow instance

4 ETQ399 Set database connect to shadow.

4 ETQ399 Set environment for shadow connect:

4 ETQ399 Set RFC variables for shadow connect:

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

4 ETQ380 computing toolpath for request "TP_SHADOW_CONNECT"

4 ETQ381 request "TP_SHADOW_CONNECT" means "tp needs to connect to shadow system"

4 ETQ382 translates to group "R3UP_TOOL_GROUP_NEW"

4 ETQ399 Requirement for tp maps to 'exe'

4 ETQ383 translates to path "C:\usr\sap\KS1\SUM\abap\exe"

4 ETQ399 Set tool parameters for shadow connect with TPPARAM 'SHADOW.TPP'.

4 ETQ399 Set RFC variables for shadow connect:

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

1 ETQ359 RFC Login to: System="KS1", AsHost="IDES-SM" Nr="03", GwHost="IDES-SM", GwService="sapgw03"

2EETQ231 RFC Login failed

4 ETQ399 Set RFC variables for shadow connect:

4 ETQ399 System-nr = '03', GwService = 'sapgw03' Client = '000'

1 ETQ359 RFC Login to: System="KS1", AsHost="IDES-SM" Nr="03", GwHost="IDES-SM", GwService="sapgw03"

2EETQ231 RFC Login failed

1 ETQ399 SYSTEM MANAGER: SAPControl action START failed for instance 03 ('Error: System is still down!').

1 ETQ399 SYSTEM MANAGER: CheckSystemStatus.

1 ETQ399 SAPCONTROL MANAGER: getProcessList with host: IDES-SM and instance: 03

3 ETQ120 20150107142214: PID 9376 execute 'C:\usr\sap\KS1\SUM\abap\exe\sapcontrol.exe -format script -prot PIPE -host IDES-SM -nr 03 -function GetProcessList', output written to 'C:\usr\sap\KS1\SUM\abap\log\SAPup.ECO'.

3 ETQ123 20150107142215: PID 9376 exited with status 0 (time 0.000 real)

1EETQ399 SYSTEM MANAGER: START of mandatory instance 03 on server IDES-SM has failed

2EETQ399 Starting shadow instance failed

1EETQ399 Last error code set is: Shadow instance couldn't be started, check 'STARTSFI.LOG' and 'DEVTRACE.LOG': RFC login to system KS1 ashost IDES-SM nr 03 gwhost IDES-SM gwservice sapgw03 failed with code 1 key RFC_COMMUNICATION_FAILURE:

LOCATION    CPIC (TCP/IP) on local host with Unicode

ERROR       partner '192.168.11.192:3303' not reached

TIME        Wed Jan 07 14:21:54 2015

RELEASE     721

COMPONENT   NI (network interface)

VERSION     40

RC          -10

MODULE      nixxi.cpp

LINE        3283

DETAIL      NiPConnect2: 192.168.11.192:3303

SYSTEM CALL connect

ERRNO       10061

ERRNO TEXT  WSAECONNREFUSED: Connection refused

COUNTER     47

1EETQ204 Upgrade phase "START_SHDI_FIRST" aborted with severe errors ("20150107142215")

2. FROM SAPup.ECO#

EXECUTING C:\usr\sap\KS1\SUM\abap\exe\sapcontrol.exe -format script -prot PIPE -host IDES-SM -nr 03 -function GetProcessList

07.01.2015 15:10:15

GetProcessList

OK

0 name: msg_server.EXE

0 description: MessageServer

0 dispstatus: GREEN

0 textstatus: Running

0 starttime: 2015 01 07 15:04:59

0 elapsedtime: 0:05:16

0 pid: 8900

1 name: enserver.EXE

1 description: EnqueueServer

1 dispstatus: GREEN

1 textstatus: Running

1 starttime: 2015 01 07 15:04:59

1 elapsedtime: 0:05:16

1 pid: 8656

2 name: disp+work.EXE

2 description: Dispatcher

2 dispstatus: GRAY

2 textstatus: Stopped

2 starttime: 2015 01 07 15:04:59

2 elapsedtime: 0:01:04

2 pid: -1

3. FROM DEVTRACE.LOG#

Wed Jan 07 14:17:21 2015

*** ERROR => DpHdlDeadWp: W0 (pid 8180) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W1 (pid 9384) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W2 (pid 5540) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W3 (pid 10016) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W4 (pid 1380) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W5 (pid 9064) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W6 (pid 1844) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W7 (pid 9944) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W8 (pid 9348) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W9 (pid 5504) died (severity=0, status=0) [dpxxwp.c     1740]

*** ERROR => DpHdlDeadWp: W10 (pid 5208) died (severity=0, status=0) [dpxxwp.c     1740]

*** DP_FATAL_ERROR => DpWPCheck: no more work processes

*** DISPATCHER EMERGENCY SHUTDOWN ***

C Wed Jan 07 14:16:46 2015

C  Driver: sqlncli10.dll Driver release: 10.50.2769

C  GetDbRelease: 10.50.2769.00

C  GetDbRelease: Got DB release numbers (10,50,2769,0)

C  comm. rd. spid 130

C  unc. rd. spid 136

B  Connection 0 opened (DBSL handle 0)

M  ThInit: db_connect o.k.

M  ICT: exclude compression: *.zip,*.rar,*.arj,*.z,*.gz,*.tar,*.lzh,*.cab,*.hqx,*.ace,*.jar,*.ear,*.war,*.jpg,*.pdf,*.gzip,*.uue,*.bz2,*.iso,*.sda,*.sar,*.gif,*.png,*.swc,*.swf

M  rdisp/thsend_order : -1 -> 1

M  rdisp/system_user_handshake : -1 -> 0

I  MtxInit: 0 0 0

M  SHM_PRES_BUF (addr: 0000000014D40050, size: 4400000)

I  *** ERROR => [CreateOsShm] CreateFileMapping(9,262144 KB) failed with Err=1455

              ERROR_COMMITMENT_LIMIT: The paging file is too small for this operation to complete. [shmnt.c      2263]

I  *** ERROR => ShmCreate: Create (9,268435456,3) failed [shmnt.c      535]

M  *** ERROR => ThShMCreate: ShmCreate SHM_ROLL_AREA_KEY failed [thxxhead.c   2821]

M  *** ERROR => ThIPCInit: ThShMCreate [thxxhead.c   2212]

M  ***LOG R19=> ThInit, ThIPCInit ( TSKH-IPC-000001) [thxxhead.c   1607]

M  in_ThErrHandle: 1

M  *** ERROR => ThInit: ThIPCInit (step 1, th_errno 17, action 3, level 1) [thxxhead.c   11535]

M  Info for wp 0

Tags:
Former Member
Former Member replied

Hi Eric,

Increase the Swap space in the server try to make double of the current value. If didn't worked go for a reboot of the server.

One more thing gw03 you asked its for shadow instance ,since it didn't has enough memory to start its not getting listed in MMC.

Regards,

Sriram

0 View this answer in context

Helpful Answer

by
Not what you were looking for? View more on this topic or Ask a question