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Wf triggering in SWELS but item not triggering mail

Former Member
0 Kudos

Hi Experts,

I am triggering mail through workflow but i am not getting mail.

When i checked in SWEL my event is triggering , but i am not able to track my work item in SWI1.

I have delegated the Business object IDOCAPPL to ZACC_INV.

I have added one event email notification and  i have added the code to trigger Email using FM SO_NEW_DOCUMENT_ATT_SEND_API1.

I have linked business object and event in the task.

When i reprocess IDOC using we19, i am able to trace my event, but in SWI1 i am not able to see my workitem.

Even mail is also not triggering.

Please let me know what might be the issue.

Regards,

Zubera

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

Thanks for all replies.

I have done the changes.. now work item coming properly in swi1, but i am not getting

any mails in SOST. Whether any setting is missing?

Regards,

Zubera

I042439
Employee
Employee
0 Kudos

Can yu please give a screen shot of your technical WF log -> Slect the email step and display the container tab (as well as the step history tab).

Regards,

Modak

Former Member
0 Kudos

Hi,

Which tcode i have to check..

I have gone to wf tab, i am not able to see the email step.

Can you please tell me where exactly i need to check.

Regards,

Zubera

I042439
Employee
Employee
0 Kudos

Can you please send the log screen shot? whatever you see! then will guide from there!

Also, it wud be good if you can rope in a workflow guy!

Former Member
0 Kudos
Former Member
0 Kudos

I have added 2 images

I042439
Employee
Employee
0 Kudos

Please click on the Table icon (next to refresh icon) ... just under workflow log.

Then expand all steps using the Down Arrows

Select the email step

in the lower half you will see the container and the step history tabs for the selected step

give a screen shot of the two

regards,

Modak

Former Member
0 Kudos
I042439
Employee
Employee
0 Kudos

Check ST22 around 08 Jan 2015 05:22 for user WF-BATCH

is there any exception in your custom module?

Former Member
0 Kudos

Yes.. i kept break point in the FM. so dump.

Now no dump.. i am getting mail in SOST with 826 error.

I will check that one.

Thanks a lot for your help. i will reward point

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi,

Please find the screenshot of SWEL after Double click.

Regards,

Zubera

I042439
Employee
Employee
0 Kudos

Hi Zubera

the workflow has not been triggered....there is no "Work item" Button at the top of the screen. Hence no email.

The WF-BATCH logon data is incorrect. Perform SWU3 config in your system - Maintain Runtime Environment-> Execute "Configure RFC Destination once again to set the WF-BATCH password.


Regards,

Modak

anjan_paul
Active Contributor
0 Kudos

Hi.

  your screenshot showed some  logon problem in RFC connection, please check in sm59 the RFC workflow_local_300 workin properly or not

former_member186746
Active Contributor
0 Kudos

Hi,

step one is to determine if your event-->workflow setup is correct.

You can use transactions SWU0 to simulate events and SWUE to execute an event.

Kind regards, Rob Dielemans

I042439
Employee
Employee
0 Kudos

Hi Zubera

Can you please share the screen shot of your SWEL first and second screens (after double click)?

Regards,

Modak

Former Member
0 Kudos

Hi,

Please any update on this.

Regards,

Zubera

former_member185167
Active Contributor
0 Kudos

Hello,

You can see your event in SWEL. There you should also be able to see (by double-clicking on it) the workitem id of the workflow that was started.

If no workflow was started then you should first check that your workflow has that event as a starting event and if that link has been activated. SWEQADM is where you can see if an error caused it to be deactivated.

regards

Rick Bakker