Blocking sales order utilises credit limit

[Former Member]

Hi Gurus,

when i am blocking sales order by giving reason for rejection, it still utilises the credit limit.

After cancellation of that sales order, when i am creating the sales order again it is showing credit limit exceeded.

Please advice me ASAP as it is very urgent.

How can i save credilt limit utilisation?

[former_member192719 · Accepted solution]

Hi,

Please check Transaction OVAG settings.

Please go through below link, hope it will solve your problem.

http://scn.sap.com/thread/1208526

Regards,

Suresh

[Former Member]

Hi Shashank,

Could you please let me know what is the partial delivery indicator at item level in shipping tab.

check whether it is B or D & also whether the complete order quantity is delivered.

Regards,

Saravana kumar

[former_member211108]

Hi Shashank,

Please go through the SAP note 393830  - Updating open credit values with reason for rejection.

Hope this will help you.

Thanks and Regards

Atulkumar Dagade

[Former Member]

Hi Shashank,

Can you please check your reason for rejection which you are using, in Customizing (IMG)?

I request you to paste the screenshot too.

Regards

SD

[Former Member]

WE are not authorised to change that.. could you please let me know What should i do?

[Former Member]

Hi Shashank,

I would again request you to paste the screenshot of the customizing of the reason for rejection, highlighting the reason for rejection causing this issue.

Awaiting the screenshot from your end.

Regards

SD

[Former Member]

[Former Member]

Hi Shashank,

I'm asking for customizing screenshot of reason for rejection. T Code: OVAG.

Awaiting your reply.

Regards

SD

[Former Member]

is it correct?

[Former Member]

Hi Shashank,

The order for which you are putting reason for rejection already has subsequent documents created?

Your customizing is perfectly fine and I found no issues.

Regards

SD

[Former Member]

Hi samier,

See the attached screenshot of document flow

Regards,

Shashank

[Former Member]

Hi Shashank,

Please note that if the billing status of the item is set to "to be billed", it will update credit value despite of reason for rejection.

Try with the correction report RVKRED77 to reduce the credit values. I would suggest you to run this report in development environment by replicating the scenario before trying out in production system.

Please feel free to revert back to us for any further information.

Regards

SD

Message was edited by: Samier Danish

[Former Member]

Hi,

your customizing is correct.

did you checked your userexits?

BR

George

[Former Member]

NO

How to do that?

[Former Member]

use transaction  code OVA8 to see if you use any of credit managment userexits. if there is any you will see check one or mor of the checkboxes User1 , User2 , User3.

BR

George

[Former Member]

Thankyou all for giving your valuable suggestions over this issue..they are very helpful but still i am not able to make it right totally...but i appreciate your time and concern

[Former Member]

Hi,

take a look at note 18613. It is a check list for credit managment.

I also want to ask you if the sales order is a standad sales order or third party.

als send me an image of your OVA8 customization to check the Document  Controlling section.

BR

George

[Former Member]

you can also check note 1040893.

we implemented this note in our system and we execute a background job every night to correct inconcistncies if such occur.

hope it helps.

[Former Member]

Hi George , Can you please guide me how to open that note?