Management Console Error

[Former Member]

Hi,

i'm getting below error when i loginto management
console.

ParseError at [row,col]:[1,1] Message: JAXP00010001: The parser
has encountered more than "64000" entity expansions in this document; this is
the limit imposed by the JDK.

after reading some blogs its something related to JAVA entityExpansionLimit value in jaxp.properties. I don't have this file in my server at all.

any idea how to resolve this issue ?

Thanks

[DayaJha]

Hi Surya,

Issue is relatd to Java Application. Please refer the below KBA same issue is occuring in "Design Studio" You can implement the same in your environment.

1967119 - Searching the Design Studio help fails with exceptions in the error log

https://service.sap.com/sap/support/notes/1967119

Thanks,

Daya

[former_member198401]

Hi Surya,

Looks like a java bug.

Whats the DS Version on the server and is IPS installed. Have you tried restarting the Tomcat Server.

Can you can check if the file exists under

C:\Program Files\Java\jre7\lib

If not then create a file called jaxp.properties under

jdk.xml.maxGeneralEntitySizeLimit = 0

Try restarting the Tomcat Server and check if the issues still persists

Regards

Arun Sasi

[Former Member]

Hi Arun, Thanks for your reply.

DS 4.2 SP3 Patch3 , IPS 4.1 SP3 Patch 1

I have restarted Tomcat and SIA and it just worked.

but i did created file under below path

C:\Program Files\Java\jdk1.7.0_13\jre\lib

with value   jdk.xml.entityExpansionLimit=0

i'm under impression that shipped Tomcat with IPS  will use Java installed with IPS not the one installed on C drive or as part of system built.

I do have another server which doesn't even have C:\Program Files\Java at all.

Confused...

[former_member198401]

Hi Surya,

No worries..

Here's the location of java lib folder under the location

Install Dir:D:\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib

Place the jaxp.properties file under this location. Please dont mess with any files of Java that is installed by Tomcat with IPS.

Regards

Arun Sasi

[Former Member]

Thanks Arun, I will do that.. I'm wondering why i got this issue all of sudden even there is no change in server

[former_member198401]

Hi Surya,

If your issue is resolved and is not seen again, could you please ask the question as Answered

Rgeards

Arun Sasi

[former_member198401]

Hi Surya,

Not sure, but it can be caused due to Java updates if they are enabled.

Let me know if the issues pops up again

Regards

Arun Sasi

[Former Member]

I will Arun , Thank you !

[Former Member]

it didn't work Sasi.

had to apply below note

[Former Member]

Dear Sasi,

in my Data Services server, in the location D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib I have created a file jaxp.properties

this file contains jdk.xml.entityExpansionLimit = 0

Unfortunately, still suffered the issue

Now Im reading in Java forums: << According to java documentation, setting the value for "jdk.xml.entityExpansionLimit" property to "0" acts as no limit. You should use a negative value to disable the entity expansion.>>

I have set it now as jdk.xml.entityExpansionLimit = -1

Let's see what happens

[former_member198401]

Sure Jose!! Let me know if issue is seen again

Regards

Arun Sasi

[Former Member]

I'm not sure that will resolve the issue, please see below notes

SAP notes : 2118347

1957371

1949395

my issue was resolved by applying above note.

Regards,

Surya.