PB 12.6 License VM - Sysam 2.3 Win8

[Former Member]

Hi Everybody:

Does someone know if Sysam 2.3 works on Win 8 64 bits?, this is because I´m trying to update the license on PB 12.6 to Standalone Seat Server but I have error.  The Sysam Server 2.3 is installed in the same machine where PB is and this is Win 8 64 bit.

I have reviewed the protocol IPV4, the port.

I will appreciate any help about this

The error is:

2015/01/06 09:10:25  Error (131281): Failed to obtain 1 license(s) for PowerBuilder feature from license file(s) or server(s).

2015/01/06 09:10:25  Error (131087): Cannot connect to license server system.

2015/01/06 09:10:25  Error (0):  The license server manager (lmgrd) has not been started yet,

2015/01/06 09:10:25  Error (0):  the wrong port@host or license file is being used, or the

2015/01/06 09:10:25  Error (0):  port or hostname in the license file has been changed.

2015/01/06 09:10:25  Error (0): License feature name:  PowerBuilder

2015/01/06 09:10:25  Error (0): License server host:   ING04

2015/01/06 09:10:25  Error (0): License search path:   C:\Program Files (x86)\Sybase\PowerBuilder 12.6\PB126.lic;

2015/01/06 09:10:25  Error (0): FLEXnet Licensing error:-15,570

Thanks

SandraE

[Former Member]

Hi Sandra,
That error message usually occurs when you have IPv6 enable and you start Sysam using IPv4 lmgrd.exe.

Verify whether or not IPv6 is enabled.  See "How can I enable IPv6?" at IPv6: frequently asked questions - Windows Help.

If it's enabled run C:\Sybase\SYSAM-2_0\bin\lmtools.exe and go to the Config Services tab.  Then for path to lmgrd.exe browse to C:\Sybase\SYSAM-2_0\bin\binIPv6\lmgrd.exe and save the configuration.  Then restart the Sysam service.

HTH.

Ted Zimmerman

[Former Member]

Hi Ted

Thanks for the answer.  However I could solve the problem so that I did was in PB use ip address instead of the actual server name in "Computer name of the license Server ".

Regards

SandraE.

[Former Member]

Hi Sandra,

That would have been my next suggestion.

Ted Zimmerman